• Willow Stream Spa at The Fairmont Empress
  • Willow Stream Spa at The Fairmont Empress
  • Willow Stream Spa at The Fairmont Empress
  • Willow Stream Spa at The Fairmont Empress
  • Willow Stream Spa at The Fairmont Empress
  • Willow Stream Spa at The Fairmont Empress
  • Willow Stream Spa at The Fairmont Empress
  • Willow Stream Spa at The Fairmont Empress
  • Willow Stream Spa at The Fairmont Empress

About Willow Stream Spa at The Fairmont Empress

The Fairmont Empress hotel in Victoria, BC sits majestically at the cornerstone of Victoria's sparkling Inner Harbour and vibrant city centre. This Vancouver Island luxury hotel is located in British Columbia's capital city and features turn of the century architecture, classic beauty and an unrivaled location. Since 1908, it is Vancouver Island's most celebrated resort, spa and meeting destination. The Victoria hotel features the highly acclaimed Willow Stream Spa regarded as one of the top spas in Canada; - a place of energy renewal and relaxation. Epitomizing style and service, our Fairmont Gold product underwent a multi-million dollar renovation offering unparalleled luxury, ranked among the best Fairmont Gold experiences in Canada. 

Accepts Spafinder Gift Cards
633 Humboldt St., Victoria, BC V8W 1A6 Canada
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Contact Info
Contact Us
250-995-4650
fairmont.com/empress-victoria
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Hours of Operation
Monday: 9am  -  7pm Tuesday: 9am  -  7pm Wednesday: 9am  -  7pm Thursday: 9am  -  9pm Friday: 9am  -  9pm Saturday: 9am  -  9pm Sunday: 9am  -  7pm
Get a virtual tour of our spa and services.

Deals & Specials

  • Wellness Wednesday
    Enjoy a little mid-week wellness with this fantastic spa offer - only $99 for 60 minutes of bliss.
    Valid Mar 19 - Jul 30
  • Wellcation
    Willow Stream Spa + The Juice Box unite for the ultimate wellness experience!
    Valid Jan 10 - Dec 31
  • Group Therapy
    Valid Sep 6 - Sep 6

Menu of Services

The gracious spirit and energy of The Fairmont Empress flow naturally to Willow Stream Spa, an urban retreat in the heart of the capital city. From the marble floors to the calming waterfall to the earthy hues inspired by Vancouver Island, this is a place of both tranquility and energy renewal.

The 8,000-square-foot spa has 11 treatment rooms, where guests partake in services such as reflexology and aromatherapy massage and sensitive and ultra-lift facials; a full range of hydrotherapy, body, waxing, makeup, and mani/pedi treatments are also available using Kerstin Florian, Tara Aromatherapy, and B. Kamins Chemist products. For the ultimate indulgence, guests can enjoy the Island Senses, which begins with an exfoliating salt scrub, followed by a soothing hydrotherapy bath with pine-infused extracts, and concludes with a detoxifying mud wrap and soothing lavender massage. As an added bonus, the signature Spa Ritual is included in all 60- and 90-minute services.

BODY SCRUBS
Herbal Scrub
Other Scrubs
Salt Scrub
Load All 3 Body Scrubs +
BODY WRAPS
Algae/Seaweed
Clay Wrap
Load All 2 Body Wraps +
COMPLIMENTARY AND ALTERNATIVE
Hydrotherapy
Load All 1 Complimentary and Alternative +
FACIALS
Acne/Deep Cleansing
Anti-aging
Back Facial
Custom
Men's
Other Facials
Sensitive/Calming
Load All 7 Facials +
FACILITIES & AMENITIES
Dry Cleaning
Laundry
Locker Room
Meeting Facilities
Relaxation Lounge
Retail Store
Sauna
Showers
Swimming Pool
Toiletries Available
Wedding/Event Space
Whirlpool, Jacuzzi
Load All 12 Facilities & Amenities +
HAIR/NAIL SERVICES
Eyebrow and Lash Tinting
Makeup Instruction/Application
Manicures
Pedicures
Waxing
Load All 5 Hair/Nail Services +
MASSAGES
Aromatherapy
Back Massage
Couples
Deep Tissue
Hand/Foot
Hot Stone
Other Massages
Prenatal/Postnatal
Reflexology
Scalp
Sports
Swedish
Load All 12 Massages +
WATER TREATMENTS
Hydrotherapy
Load All 1 Water Treatments +

Customer Reviews for Willow Stream Spa at The Fairmont Empress (2)

AP
June 4, 2011
A Must-Visit Spa in Victoria
Both times I've been to this spa have been fantastic. The decor is lovely and the staff were very good. I loved the small pool, steam room and sauna. The only thing I didn't really like was that both times, I was in the same room that had me facing the street seeing all of the traffic and people going to and fro. Wished they'd closed the curtains so that the ambience would have been more relaxing. Otherwise, it was excellent.
MichelleK
April 19, 2011
Amazing Spa!
By far the best in town! The staff are professional and knowledgable, and the facilities are elegant and true to The Empress style. I had the Coastal retreat Body Experience and it was AMAZING. Can't wait to go back!
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Facilities & Amenities

Facilities & Amenities

The Fairmont Empress’ fully equipped health club, open 24 hours, highlights a heated lap pool, children’s wading/splash pool, and fitness center with rowing machines, elliptical trainers, treadmills, and free weights. A dip in the club's indoor whirlpool or a session in one of two saunas makes for a relaxing post-workout treat.

Business and banquet options at The Fairmont Empress total just under 15,000 square feet and include the Crystal Ballroom, an architectural highlight of the hotel, with dramatic arched ceilings and dazzling chandeliers; 22 meeting rooms; and a boardroom. The hotel is adjacent to the Victoria Conference Center, which offers 86,000 square feet of meeting space. 

Facilities

Sauna

Toiletries Available

Showers

Wedding/Event Space

Changing/Locker Rooms

Resistance Equipment

Pool-Indoor

Cardiovascular Equipment

Jacuzzi

Amenities

Meeting Facilities

Restaurant/Bar/Cafe

Dry Cleaning

Retail Shop

Rooms & Dining

Rooms & Dining

The Fairmont Empress is comprised of 477 elegantly refined guest accommodations, including the Fairmont Gold Rooms, which afford guests access to a private lounge, for a deluxe continental breakfast, cocktails, and evening hors d'oeuvres. Accommodations feature fine linens and down duvets, high-speed Internet access, and flat-screen TVs. Rooms with city, courtyard, or Victoria's Inner Harbour views are also available.

The Fairmont's four on-site restaurants showcase "farm to fork" gastronomy that celebrates locally sourced produce from Vancouver Island's Saanich Peninsula and Cowichan Valley Regions. Venues include The Bengal Lounge, a colonial Indian-style lounge offering stately courtyard garden views, an authentic curry buffet, a signature martini list, and live jazz on Friday and Saturday evenings. Guests can also dine on award-winning, West Coast-inspired fare at The Empress Room (reservations are recommended) and The Veranda, overlooking the Inner Harbour. Afternoon tea and pastries can be enjoyed in the Tea Lobby, which also shares pristine harbour vistas.

Food Options

Kosher

Vegan

Organic

Portion Control

Serves Alcohol

Vegetarian