• Isabelle's European Day Spa
  • Isabelle's European Day Spa
Important Announcement

www.isabellesdayspa.com

  • About Isabelle's European Day Spa

    A visit to Isabelle's European Day Spa is designed to resemble a trip to Europe in the middle of San Antonio. The spa features a warm atmosphere with French design touches. The entire upper floor of the two-story facility is devoted to massage, and every massage room is equipped to accommodate couples. A signature treatment, fittingly, is the Four-Handed Synchronized Massage; other notable offerings include European facials and a very special kids' menu. The spa has 15 treatment rooms and features an elevator for handy access to the second floor.

    Location

    Isabelle's European Day Spa

    ADDRESS

    17851 Rogers Ranch Parkway
    San Antonio, TX  78258
    United States

    Phone: +1(210) 493-5544

Services

Facials

Acne/Deep Cleansing

Men's

Oxygen

Massages

Deep Tissue

Hot Stone

Prenatal/Postnatal

Reflexology

Facilities & Amenities

Showers

Slippers Provided

Steam Room

Isabelle's European Day Spa

3.67 out of 5 stars
Overall rating based on 9 Reviews
6 of 9 (67%)
Customers would visit this business again
Write a Review
What pedicure????
By me h | July 18, 2011
1.00 out of 5 stars
13 of 22 People Found This Review Helpful
I went here for a pedicure. I had the deluxe pedicure. the technician did try to make sure I was comfortable, she got me a blanket and pillow but that was about all I can say about the comfort. These are waterless pedicures but that does not mean it should not be relaxing. This was not, the room was cold and crowded. The technicians were distracted. The atmosphere overall was just not a relaxing experience. Additionally, there was no massage. The technician basically rubbed lotion in for a minute each foot that is all. She also did not ask before cutting my nails what length I like them and so cut them shorter than I would have liked. She did not push back my cuticles so my polish is on the cuticle instead of being smooth. As for the polish, I got one coat and a topcoat, that is all. My nails are not shaped. Finally, when I went to check out I was overcharged by $25, when I called back in I was told they would correct it and I would see the refund on my next credit card statement, as I paid with my debit card they have until the next business day to refund it or they will be hearing from me. Overall I found this spa disappointing and overpriced. Don't waste your time or money on something you could have done better yourself
Would you visit again? No
Service Quality
1.00 out of 5 stars
Service Variety
1.00 out of 5 stars
Atmosphere
2.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
Reneged on SpaFinder
By garyw | February 15, 2011
3.00 out of 5 stars
15 of 26 People Found This Review Helpful
We received a SpaFinder gift certificate as an office Christmas thing. We chose Isabelle's for its location and the services. Sue Ann had an excellent massage, was pampered in every way, had an excellent lunch. I did not mind the price if she was feeling so good. But Isabelle's did not honor the gift certificate. I mean, it was tiny, 10% of the charge, but they said "it did not apply to packages" and charged me the entire amount THEN they kept the certificate. Nice place, good services, but tacky management, don't you think?
Would you visit again? No
Service Quality
4.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
2.00 out of 5 stars
Response from Isabelle's European Day Spa

I can assure you that spa finder gift certificates apply to all services including packages. Im so sorry this happened to you. I can't imagine anyone "keeping" your spa finder gift certificate, unless it was used as a form of payment, in which case spa finder requires we keep it. We have interviewed all staff members.. Come back. We'll make it good. John Timms/Owner

Warm and Cozy
By JackolineK | May 20, 2010
5.00 out of 5 stars
40 of 73 People Found This Review Helpful
I received a Gift Certifacte for Mothers Day and and I have to say "It was one of the nicest times I've had in quite a while". My husband purchased a "Spa Heaven" package and it pretty much includes services in all their departments. I had a wonderful time. The staff and technicians were genuinely warm and happy people. Isabelle's character shows through. I bought a Gift Certificate on the way out. I thought I would share the Love.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Burned Twice Shy...
By Jamie LynnP | October 8, 2009
1.00 out of 5 stars
46 of 88 People Found This Review Helpful
I visited this spa on the recommendation of a friend twice for waxing. The atmosphere is great, and everyone is very nice. Only, after telling the girl several times to please be careful, because I have sensitive skin, she commented that I didn't need to worry, that they're products were very safe. I left that day with a very bed burn on my lip because she left the wax on at to high a temp. I let her finish but complained and showed the manager my swollen lip. She was apologetic, but slightly dismissive. My friend assured me that this was a fluke, so we went back together. This time I choose my esti. by name and got my legs waxed, thinking that it might help to have them work on an area that is less sensitive. This time they used cloth strips that looked dirty, and my friend and my legs (which, mine are practically hairless with out waxing) where cover in infected hair follicles with-in 12hrs. I will never go back, and strongly recommend to anyone who goes there to think twice about the waxing.
Would you visit again? No
Service Quality
1.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
Response from Isabelle's European Day Spa

Something doesn't seem right here. We absolutely pride ourselves in being the # 1 wax choice in San Antonio. Our ladies are trained to to seek out Isabelle immediately if there are problems. Sorry to hear this. Isabelle

They have the nicest people
By Michele349 | November 14, 2008
5.00 out of 5 stars
36 of 84 People Found This Review Helpful
I took a little weekend trip for my birthday and decided to treat myself to a spa day. I chose Isabelle's because they offered the services I wanted in a package that seemed very reasonable. I'd never been to a day spa before so I didn't know what to expect. I had the most wonderful experience! The ladies at the spa treated me like a rock star. Even though I got horribly lost trying to find them and was VERY late for my check-in time they went WAY above and beyond to accomodate me. They rearranged schedules so I could still enjoy all the services in my package. And they did it with a smile! I will definitely return to this spa and highly recommend them to others.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
The Best Pedicures Ever!!!!!!
By Sammy | December 2, 2006
5.00 out of 5 stars
38 of 79 People Found This Review Helpful
This Pedicure is the Best in the World!!!!
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Considerate High Caliber Staff
By A Guy's perspective | June 22, 2006
5.00 out of 5 stars
48 of 85 People Found This Review Helpful
Well, I have to say "Nice". Originally I went in to purchase one of the spa's "Day packages" for my wife, Mothers Day. My wife returned home and spoke about what a wonderful time and the great fun and service she received. So I went back and got a couple's package. we had a great time. So much so that we just went back to the hotel room with a bottle of wine for the night! I thought it was a real gem. Friendly people, very warm attitude, just Nice.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Just had a treatment here...
By SpaJunkie | April 14, 2006
5.00 out of 5 stars
52 of 100 People Found This Review Helpful
I went here the other day and the staff was very gracious and nurturing. I had a mud wrap and felt so nice and cozy afterwards. I go to spas all the time and thought this was much better treatment, surroundings, results than at other places. Prices were very reasonable too.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
nice.
By yvette k | March 1, 2006
3.00 out of 5 stars
43 of 87 People Found This Review Helpful
The people are very nice and so far the few treatments I have had are really not outstanding but nice. I would say that compared to other spas - this one is better than average but not luxury.
Would you visit again? Yes
Service Quality
3.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
3.00 out of 5 stars
Staff Expertise
3.00 out of 5 stars

Location & Hours

Business Address

Isabelle's European Day Spa

17851 Rogers Ranch Parkway
San Antonio, TX  78258
United States

Phone: +1(210) 493-5544

Facilities & Amenities

Facilities

Steam Room

Showers

Amenities

Slippers Provided

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Isabelle's European Day Spa
By unknown | Wednesday, May 23, 2012
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