About Isabelle's European Day Spa
A visit to Isabelle's European Day Spa is designed to resemble a trip to Europe in the middle of San Antonio. The spa features a warm atmosphere with French design touches. The entire upper floor of the two-story facility is devoted to massage, and every massage room is equipped to accommodate couples. A signature treatment, fittingly, is the Four-Handed Synchronized Massage; other notable offerings include European facials and a very special kids' menu. The spa has 15 treatment rooms and features an elevator for handy access to the second floor.
Isabelle's European Day Spa
Address & Info
17851 Rogers Ranch Parkway,
San Antonio, TX 78258
San Antonio, TX 78258
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Customer Reviews (14)
July 31, 2013
Dust bunnies on the floor, hair and dirt stuck to my feet, they also keep all the bright fluorescent lights on during your treatment. There was nothing European or classy about this tacky place.
July 2, 2013
1-inch body wrap/disappointed
Very disappointed, I was wrapped by individual that loosely wrapped me with saran wrapped and then I layed down on bed with a fan on, There was no heat, kinda cold. Didn't measure any different after, but I wasn't expecting a miracle but I clearly knew why I was no different. I mean wrap a person loosely in saran wrap and and then take it off, duh, nothing is going to change... and when I expressed concern of why she wanted me to drink water when I had lost not one bit of water because I didn't sweat any, and I've had many body wraps before and this was far different. She couldn't explain and rushed me out the door. Save your $$$ and go somewhere else. By far worst body wrap I've ever had.
June 24, 2013
Massages are ok but not great.
Nice atmosphere but the massages are just ok.
April 23, 2013
I was in town visiting my niece I came into Isabelle's European Day Spa for a facial and pedicure. I was really happy with the results of both of my services
July 20, 2012
My husband and I have visited here twice, for full body massages. The staff is very nice, and the massages were good. This is a smaller, privately owned day spa, and the waiting room is rather small and there are no relaxation rooms to wait in before your service. Good service, though, and very reasonable prices.
July 18, 2011
I went here for a pedicure. I had the deluxe pedicure. the technician did try to make sure I was comfortable, she got me a blanket and pillow but that was about all I can say about the comfort. These are waterless pedicures but that does not mean it should not be relaxing. This was not, the room was cold and crowded. The technicians were distracted. The atmosphere overall was just not a relaxing experience. Additionally, there was no massage. The technician basically rubbed lotion in for a minute each foot that is all. She also did not ask before cutting my nails what length I like them and so cut them shorter than I would have liked. She did not push back my cuticles so my polish is on the cuticle instead of being smooth. As for the polish, I got one coat and a topcoat, that is all. My nails are not shaped. Finally, when I went to check out I was overcharged by $25, when I called back in I was told they would correct it and I would see the refund on my next credit card statement, as I paid with my debit card they have until the next business day to refund it or they will be hearing from me. Overall I found this spa disappointing and overpriced. Don't waste your time or money on something you could have done better yourself
February 15, 2011
Reneged on SpaFinder
We received a SpaFinder gift certificate as an office Christmas thing. We chose Isabelle's for its location and the services. Sue Ann had an excellent massage, was pampered in every way, had an excellent lunch. I did not mind the price if she was feeling so good. But Isabelle's did not honor the gift certificate. I mean, it was tiny, 10% of the charge, but they said "it did not apply to packages" and charged me the entire amount THEN they kept the certificate. Nice place, good services, but tacky management, don't you think?
I can assure you that spa finder gift certificates apply to all services including packages. Im so sorry this happened to you. I can't imagine anyone "keeping" your spa finder gift certificate, unless it was used as a form of payment, in which case spa finder requires we keep it. We have interviewed all staff members.. Come back. We'll make it good. John Timms/Owner
May 20, 2010
Warm and Cozy
I received a Gift Certifacte for Mothers Day and and I have to say "It was one of the nicest times I've had in quite a while". My husband purchased a "Spa Heaven" package and it pretty much includes services in all their departments. I had a wonderful time. The staff and technicians were genuinely warm and happy people. Isabelle's character shows through. I bought a Gift Certificate on the way out. I thought I would share the Love.
October 8, 2009
Burned Twice Shy...
I visited this spa on the recommendation of a friend twice for waxing. The atmosphere is great, and everyone is very nice. Only, after telling the girl several times to please be careful, because I have sensitive skin, she commented that I didn't need to worry, that they're products were very safe. I left that day with a very bed burn on my lip because she left the wax on at to high a temp. I let her finish but complained and showed the manager my swollen lip. She was apologetic, but slightly dismissive. My friend assured me that this was a fluke, so we went back together. This time I choose my esti. by name and got my legs waxed, thinking that it might help to have them work on an area that is less sensitive. This time they used cloth strips that looked dirty, and my friend and my legs (which, mine are practically hairless with out waxing) where cover in infected hair follicles with-in 12hrs. I will never go back, and strongly recommend to anyone who goes there to think twice about the waxing.
Something doesn't seem right here. We absolutely pride ourselves in being the # 1 wax choice in San Antonio. Our ladies are trained to to seek out Isabelle immediately if there are problems. Sorry to hear this. Isabelle
November 14, 2008
They have the nicest people
I took a little weekend trip for my birthday and decided to treat myself to a spa day. I chose Isabelle's because they offered the services I wanted in a package that seemed very reasonable. I'd never been to a day spa before so I didn't know what to expect. I had the most wonderful experience! The ladies at the spa treated me like a rock star. Even though I got horribly lost trying to find them and was VERY late for my check-in time they went WAY above and beyond to accomodate me. They rearranged schedules so I could still enjoy all the services in my package. And they did it with a smile! I will definitely return to this spa and highly recommend them to others.
December 2, 2006
The Best Pedicures Ever!!!!!!
This Pedicure is the Best in the World!!!!
June 22, 2006
Considerate High Caliber Staff
Well, I have to say "Nice". Originally I went in to purchase one of the spa's "Day packages" for my wife, Mothers Day. My wife returned home and spoke about what a wonderful time and the great fun and service she received. So I went back and got a couple's package. we had a great time. So much so that we just went back to the hotel room with a bottle of wine for the night! I thought it was a real gem. Friendly people, very warm attitude, just Nice.
April 14, 2006
Just had a treatment here...
I went here the other day and the staff was very gracious and nurturing. I had a mud wrap and felt so nice and cozy afterwards. I go to spas all the time and thought this was much better treatment, surroundings, results than at other places. Prices were very reasonable too.
March 1, 2006
The people are very nice and so far the few treatments I have had are really not outstanding but nice. I would say that compared to other spas - this one is better than average but not luxury.
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