Although this place offer great massages and okay prices, I would NEVER recommend this place for a person of color. I encountered problems with the head esthetician/owner. She constantly told me that my dark African American skin needed to be lighted and that I had skin problems, which is absurd because I have never had blemishes, acne, or defined wrinkles and my usual esthetician at Gene Juarez would disagree.
The overall service was completely unprofessional by the ignorant owner who like to tell her life story and her early teenage pregnancy with a boyfriend that cheated on her all when I was trying to have a day of relaxation. She was also very pushy when selling products, and when her products did not work she blamed it on my skin. As a lawyer I wanted to sue her for her malpractice, arrogance, and RUDE customer service, but I realized that this business was not worth my time, and that in time they would shut down. If there was a negative star rating I would rate her negative 5 stars.
As for the prices, they add 20% gratuity on all services and additional hidden charges. NOT WORTH THE MONEY FOR THE POOR TREATMENT.
Ive been with American Aesthetics MedSpa since its been open and never herd of this false accusation. Any of are regular clients if they are not fully satisfied with any services we try to work out something with the clients.We beilieve in having 100% outstanding service at our spa making sure clients feel comfortable and satisfied in every treatment we perform. I think this person has a personal issue with one of our staff members and wants to harrast them which we are not tolerating.