$250 for 2.5 hours of bubble gum type spa treatment..foot rub, hot stones and a "hydromassage" After paying you are presented a piece of paper that you are expected to initial saying that a 20% gratuity is expected. Not worth the money and then they try and guilt an extra 20% out of you. Not worth it.
Mr. Dobbs, Our MOM2BE Treatments are described on our website, with each treatment clearly explained. We were happy to reschedule your girlfriend after she cancelled her first Saturday appointment at the last minute, due to illness. This is not usually an industry standard but we were accommodating and sympathized as mothers ourselves who have dealt with pregnancy related illness. Upon arrival, each client fills out a health questionnaire, so we can modify treatments if necessary i.e. "pregnancy", and other major health concerns. We are very careful with our pregnant clients. We only use organic, safe products so as not to introduce anything to the mother that could have any side-affects when carrying a child. This is our standard to meet the needs of each of our clients based upon their current health and to make each treatment as enjoyable/relaxing as possible. Our form also states "If there are 3 more or more in your group you will be charged 20% gratuity. Average gratuity for spa services is 15-20% on the regular price of the service". This is listed because in our 17 years in this business, we have found that many clients are uncomfortable asking if a tip is customary, especially clients that have never been to a spa before. We do not make clients sign anything trying to "guilt an extra 20% out of you". We are sorry if your girlfriend felt as if the treatment was not long enough, and wish she would have expressed her concerns at the time to our staff. For a two and a half hour spa session, $250 is the industry standard, especially for qualified therapists and high quality products such as ours. Our treatment times are based upon client comfort as well so each client is relaxed and not rushed through as we have had reported to us by clients who have had services at other spas. We hope you can find a spa that suits your needs/budget better in the future and we appreciate your business while you were here. Wishing your family the best on this new blessing! Please call and speak with me personally if you have any further concerns. All the best, Mary Ellen, Owner - The Wellness Spa