Customer Reviews for Arte de la Mano (2)
July 29, 2012
Ive gone to this salon for years and I love it. The atmosphere is amazing and the staff does their best to make your experience relaxing. It's not very expensive and worth every penny.
March 27, 2010
Arte de la Mano lost my business and my trust
When I first walked into Arte de la Mano, I loved it! I thought I had finally found the perfect salon. Things changed about 3 months ago when I went in for an eyebrow shaping. The woman who was doing my eyebrows suggested that I try the Aveda Outer Peace line for my acne prone skin. She told me that the Aveda products are guaranteed so if I wasn't satisfied with them, I could take them back. A week later, I spoke with that same woman and I told her that I didn't think the products were agreeing with my skin. Her response was for me to give the products more time to work. Two months later, my skin had broken out worse than it ever had in my entire life! I decided to stop using the products and slowly my skin began to clear up. I remembered that I had been told that Aveda products are guaranteed so I took them back to Arte de la Mano. The manager told me that he could not take them back because I had used them for more than a week! He refused to give me my money back and kept insisting that Aveda products can not be returned after a week. If I had known that the products were only guaranteed for a week, I never would have bought them! I feel like the people at Arte de la Mano lied to me and stole my money. I will never go back there again.
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