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About Spa Studio, The
At this San Mateo day spa, clients can expect plenty of personal attention and a well-trained staff. Facials, massage, body treatments, nail care, and reiki are offered in a warm and relaxing atmosphere. The Spa Studio also has a boutique where clients can buy gift items such as writing journals, candles, and picture frames.
Location
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ADDRESS
116 South B Street
San Mateo,
CA
94401
United States
Phone: +1(650) 685-4772
Services
Body Scrubs
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Salt Scrub
Sugar Scrub
Body Wraps
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Cellulite
Facials
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Acne/Deep Cleansing
Anti-aging
Back Facial
Custom
Exfoliating
Fruit Acid
Galvanic
Glycolic Acid
Men's
Microdermabrasion Facials
Rosacea
Signature
Teen
Facilities & Amenities
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Locker Room
Robes Provided
Showers
Slippers Provided
Hair/Nail Services
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Eyebrow and Lash Tinting
Makeup Instruction/Application
Sunless Tanning
Massages
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Aromatherapy
Back Massage
Couples
Deep Tissue
Four Hands
Hand/Foot
Hot Stone
Prenatal/Postnatal
Reflexology
Reiki
Scalp
Swedish
Water Treatments
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Dry Flotation
Vichy Shower
Spa Studio, The
4.00 out of 5 stars
Overall rating based on
5 Reviews
4 of 5
(80%)
Customers would visit this business again
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Horrible policies and really does not care for new customers
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1.00 out of 5 stars
I had a great experience the first time at this spa and booked another appointment. Unfortunately in a serious of unfortunate events (phone lost, fire drill at work) the next appointment had slipped my mind. They called my within the 24 hour window and "left a message". Then called again after my appointment was due. I was going to be charge THE FULL AMOUNT of the facial $100+ for not showing up. After a prolong conversation, the associate then states that I would only have to pay $27.95 as a cancellation fee and "Because you're not like a long time customer, like you've been coming here for years, we can not give you an exception".
I gave up and told the associate to just charge me and I am never returning to this dreaded spa, she then decides to give me an exception. Regardless of the wonderful experience I had the first time, this spa exercises some very shady practices. No email reminders, no actual confirmation of appointments, and threatening customers the FULL AMOUNT of their treatment.
Thank you Spa Studio for this horrendous experience. I will be taking my business elsewhere.
Would you visit again?
No
Service Quality
1.00 out of 5 stars
Service Variety
1.00 out of 5 stars
Atmosphere
1.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
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Comfortable and clean
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5.00 out of 5 stars
This place was recommended to me by a firend and I was not dissapointed. Nice staff and clean place. I will go again.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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My go to place for a massage
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5.00 out of 5 stars
I love the spa studio in San Mateo. I have been going here for years. The staff is always friendly and respectable. Facilities are clean and comfortable without that intimidating opulence that you see at the more expensive (and less satisfying) spas. This is a great neighborhood place that understands that customers come first.
If you are looking for a vegas-style spa experience, this is not the place for you. I go here when I have had a hard week at work and everything aches and I just want to spend time somewhere that makes me feel better about the world. :)
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
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Nice Ambience!
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4.00 out of 5 stars
The Spa Studio is a quaint little place that is very inviting and comfortable inside. I received a Spa Finder gift certificate and chose this place and was very pleased. I had the the Warm Stone Massage and would definitely go back again.
Would you visit again?
Yes
Service Quality
4.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
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A First For Me
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5.00 out of 5 stars
This was my 1st massage at the Spa Studio. From the outside it looks small, but may be because of it's location. The waiting room had a couch and some snacks and drinks. For some reason, the water they served tasted very unique and good. They have changing rooms and a bathroom with a shower and other perks to fix up if you needed too. They have lockers in the dressing room with robes and slippers for you to use. The place is very clean and friendly. Amy, was a great masseuse. I would recommend the spa studio and I look forward for my next session.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Location & Hours
Business Hours
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Monday
Closed
Tuesday
10:30 AM
to
8:30 PM
Wednesday
10:30 AM
to
8:30 PM
Thursday
10:30 AM
to
8:30 PM
Friday
10:30 AM
to
8:30 PM
Saturday
10:00 AM
to
6:00 PM
Sunday
10:00 AM
to
6:00 PM
Business Address
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Spa Studio, The
116 South B Street
San Mateo,
CA
94401
United States
Phone: +1(650) 685-4772
Facilities & Amenities
Facilities
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Showers
Changing/Locker Rooms
Amenities
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Changing/Locker Rooms
Slippers Provided
Robes Provided
Staff
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Wendy Narlock
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Spa Director
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http://www.thespastudio.com
Spa Studio, The
By
unknown | Tuesday, June 18, 2013
