• About Elizabeth Arden Red Door Spa at the Willard Intercontinental

    Elizabeth Arden Red Door Spa at the Willard Intercontinental is located on Pennsylvania Avenue, just blocks away from the White House on the second floor of the historic Willard Intercontinental Hotel. The spa has a contemporary design with elegant architecturally-inspired interiors. There are four treatment rooms and clients can indulge in a dual massage in the couple's room and have access to locker rooms with a steam room, sauna, and a relaxation lounge. Red Door Spas are committed to enhancing the lives of their clients through "beauty, harmony, and well-being" and is the ongoing vision of pioneering founder Elizabeth Arden. Offerings include spa services and wellness treatments such as massage, body treatments, aqua therapy, facial skin care, nail care, waxing, and makeup artistry. Bridal services are available as are facial enhancements including collagen, microdermabrasion, and glycolic peels.

    Location

    Elizabeth Arden Red Door Spa at the Willard Intercontinental

    ADDRESS

    1401 Pennsylvania Avenue NW
    Washington, DC  20004
    United States

    Phone: +1(202)942-2700

Services

Body Scrubs

Sugar Scrub

Body Wraps

Algae/Seaweed

Mud

Facials

Acne/Deep Cleansing

Anti-aging

Back Facial

Men's

Sensitive/Calming

Signature

Teen

Facilities & Amenities

Robes Provided

Slippers Provided

Hair/Nail Services

Makeup Instruction/Application

Manicures

Pedicures

Massages

Couples

Deep Tissue

Hand/Foot

Hot Stone

Prenatal/Postnatal

Swedish

Elizabeth Arden Red Door Spa at the Willard Intercontinental

4.00 out of 5 stars
Overall rating based on 7 Reviews
6 of 7 (86%)
Customers would visit this business again
Excellent massage
By Gina JoyR | February 21, 2013
5.00 out of 5 stars
Pam is great! I've had many services at The Willard location. I would recommend to anyone. And tea in Peacock Alley after a massage.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
Have had a couple of good massages here
By TRENTONC | May 7, 2012
4.00 out of 5 stars
I have had massages here twice, and they were excellent both times. The staff is friendly and the location at the Willard can't be beat if you are visiting the monuments in DC!
Would you visit again? Yes
Service Quality
4.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
They care more about profit than customers!
By MariaB | January 3, 2012
1.00 out of 5 stars
I have visited this spa twice for facials with Donna. The first time at full price and the second time during spa week in 2011. Before Donna started my facial, she spent a good amount of time pushing upgrades that cost more than the spa week facial. I almost walked out because she was so aggressive. Also, I was very surprised to learn that my skin is so bad considering that during my last visit she told me my skin was great. and nothing had changed in between visits. I'm disappointed by her use of such tactics to get me to buy more. I no longer trust her because my skin IS good OR bad and that means one of the times she was lying. I do not recommend going to Donna for a facial. As for the spa overall, the facilities are quite small and cramped. I believe the only additional facilities they offer in the locker room is a sauna. This is not the type of spa that offers hot and cold plunge pools, a eucalyptus room, swiss shower, etc where one can relax for several hours before or after treatment.
Would you visit again? No
Service Quality
1.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
2.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
Will go back, but for different service
By SimoneB | July 15, 2011
3.00 out of 5 stars
I had a Brazilian bikini wax done here. I can't say I'm a fan of the hard wax technique, nor of the supposedly specially patented wax. As far as I could tell, it didn't relax the hair follicles one bit since this was hands down the most painful waxing experience I have ever had and seemed to go on forever. It also wasn't as *ahem* thorough as I wanted so it's a good thing my plans for the weekend had changed. That said, the menu of services is truly impressive and I will most likely return to try something else. It looks like a good spa for pampering.
Would you visit again? Yes
Service Quality
3.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
3.00 out of 5 stars
Great Facial
By jessicac | June 15, 2011
5.00 out of 5 stars
My husband and I had facials before our wedding. They were wonderful. It was very relaxing, and the women were definitely experienced. My husband had never had a facial, and the woman who did his made sure to explain to him what she was doing to help him be less nervous. She even threw in a collagen treatment for him after he mentioned it was for our wedding. The relaxation room is a bit small, but that is completely understandable for an urban spa. The Willard is a great location, and it feels like something a bit special, versus just going into the front door of a regular spa. I'd love to go back.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
totally awesome
By TierreB | December 22, 2010
5.00 out of 5 stars
had a great time it was awesome
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
0.00 out of 5 stars
Great getaway
By AliciaM | June 17, 2010
5.00 out of 5 stars
I went after work on a Tuesday evening and this is the place to go for a Pedicure and Manicure. Professional and welcoming staff and I wanted to stay longer. I am choosey about where I have my nails done and I have been to a number of places and Red Door lives up to their name at this location.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars

Location & Hours

Business Address

Elizabeth Arden Red Door Spa at the Willard Intercontinental

1401 Pennsylvania Avenue NW
Washington, DC  20004
United States

Phone: +1(202)942-2700

Facilities & Amenities

Amenities

Slippers Provided

Robes Provided

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Elizabeth Arden Red Door Spa at the Willard Intercontinental
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