Bella Nova Day Spa and Salon
4.20 out of 5 stars
Overall rating based on
10 Reviews
8 of 10
(80%)
Customers would visit this business again
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High End Great Service Great Price!
By
JoeP
|
February 10, 2012
-
5.00 out of 5 stars
Best experience ever! I bought my wife a massage for Chirstmas. She's been going around town buying "discount" massages from Groupon and the such. Each a bigger disappointment than the first. I thought she deserved a real massage in a real spa. I wasn't sure what to expect because it's in Northwest Houston and I thought all the great spas were inside the loop. She LOVED it. Great I thought now I have to buy the expensive massages all the time.....but no. They have a membership for $59 massages and facials! That's what she wants for Valentine's Day. So I went in today and they signed her up. They even printed a special card up for me. I'm golden! I have a wife that is happy and I found her spa for every month! NO MORE "discount massages" in who knows what or where! THANK YOU for making this happen! One Lucky Guy (Hide)
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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Rude management
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1.00 out of 5 stars
Great therapists. Horrible management, very rude and utterly offensive. Complete opposite of a retreat. $1000 down the drain. Never going there again.
Would you visit again?
No
Service Quality
0.00 out of 5 stars
Service Variety
0.00 out of 5 stars
Atmosphere
0.00 out of 5 stars
Staff Expertise
0.00 out of 5 stars
Response from Bella Nova Day Spa and Salon
We let that employee go thank you for your input.
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DISAPPOINTMENT
By
CantS
|
February 6, 2012
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1.00 out of 5 stars
THE STORE MANAGE LISA GOMEZ RUINED MY EXPERIENCE. I CALLED AND SETUP AN APPOINTMENT FOR PACKAGE A FOR $500 FOR MY GIRLFRIEND AND I AND LATER I CALL BACK TRYING TO UPGRADE THE PACKAGE B $1000 AND SHE WAS BEING RUDE AND TRYING TO CONVINCE ME TO STICK TO PACKAGE A BECAUSE ITS "TOO HARD" TO CHANGE THE PACKAGES. THEN I WAS 5MINS LATE AND SHE TOOK IT UPON HERSELF TO CHANGE MY MASSAGE PACKAGE "FIRE AND ICE" TO A REGULAR MASSAGE BECAUSE IT TAKES 15MINS TO PREPARE THE STONES. WHAT IS MIND BOGGLING IS THAT SHE TOLD ME DURING THE INITIAL CALL THAT IF I DIDN'T SHOW UP FOR THE MASSAGE I WAS STILL GET CHARGED FOR THE PACKAGE TO ME THIS TELLS ME THAT EVERYTHING WILL BE PREPARED WHETHER OR NOT IF I SHOW UP SO I AGREED TO THE CONDITION. BUT I SHOW UP 5MINS LATE AND THIS BS HAPPENS. WHEN CONFRONTING HER AFTER THE PACKAGE SHE STARTS BEING RUDE AND DOESN'T WANT TO DEDUCT THE COST DIFFERENCE FOR A FIRE AND ICE MASSAGE TO THE ONE MY GIRLFRIEND RECEIVE, A REGULAR MASSAGE. I THOUGHT MASSAGE SPA'S ARE SUPPOSED TO BE RELAXING BUT A STORE MANAGER/GREETER LIKE THAT RUINED ALL THE EXPERIENCE I HAD. SO MUCH FOR HAVING A RELAXED DAY. I WILL NEVER COME TO THIS SPA UNTIL THE DAY SHE IS FIRED. LOST $1000 FOR NOTHING. STORE MANAGER LISA GOMEZ RUINED MY GETAWAY!
Would you visit again?
No
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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The Best Day Spa
By
LisaL
|
September 22, 2010
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5.00 out of 5 stars
This was the nicest Spa I have been too. They cater to you from the minute you walk in the door till the minute you walk out. The spa is very clean, looks and feels very soothing. My husband and I will be regular customers there.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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Wow! What a treat!
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5.00 out of 5 stars
Bella Nova is the best day spa in the Greater Houston Area. Every time I go, I fall more and more in love with the staff and the decor. The decor is so soothing and comfortable that I never want to leave. The staff is friendly and knowledgeable. I go in feeling tired and worn out and leave there feeling like a pampered princess. Enjoy!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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Experienced and luxurious!
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5.00 out of 5 stars
I have had massages in many places around Houston and this is my all-time favorite. From the time you walk in the door, you feel pampered and relaxed. The massage rooms are warm, deliciously comfortable and peaceful. Marlene's hands are total magic and the home massage tool she has developed works miracles between sessions. I just wish I could visit more often!!!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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I love Bella Nova
By
TaraB
|
March 23, 2010
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5.00 out of 5 stars
I have been going to Bella Nova for several years now. The environment is so calm and beautiful. The staff is very accommodating and they offer a ton of services. I go for facials, micro and waxing. I have never had a bad experience. They have fun open houses if you are on their email list and they are up to date with technology. They stay fresh and new. My days are always better after my appointment.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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Fabulous!!!!!
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5.00 out of 5 stars
Exceptional Service and Great People!!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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Wonderful Spa
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5.00 out of 5 stars
My husband and I have been to this spa several times and have enjoyed our experience time and time again. We are looking forward to booking our next couples massage. Highly recommend!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Response from Bella Nova Day Spa and Salon
Thank you! Can't wait to see you again. Julie
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Fabulous Spa and Staff
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5.00 out of 5 stars
I have been frequenting Bella Nova since it opened. I am thrilled they are taking Spa Finder gift cards. I have experienced some of the best massage and facials I've ever had! One special treat was the body masque in the Vichy shower room - AMAZING!!!!! I love the atmosphere and the staff. Always top notch.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Response from Bella Nova Day Spa and Salon
Thank you for such a great comment. We love our customers. It really makes us feel good when you come out feeling FABULOUS!
Location & Hours
Business Hours
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Monday
10:00 AM
to
5:00 PM
Tuesday
10:00 AM
to
5:00 PM
Wednesday
10:00 AM
to
8:00 PM
Thursday
10:00 AM
to
8:00 PM
Friday
9:00 AM
to
6:00 PM
Saturday
9:00 AM
to
6:00 PM
Sunday
12:00 AM
to
6:00 PM
Business Address
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Bella Nova Day Spa and Salon
7825 Hwy 6 N Ste 103
Houston,
TX
77095
United States
Phone: 832-593-8877
Bella Nova Day Spa and Salon