Customer Reviews (3)
May 11, 2013
Great Aesthetician but lacking in customer service skills.
I attempted to schedule an appt. before my gc expired. I left more than one message and finally got someone to return the call. When their limited schedule would not allow me to get in there, the owner, Laila advised that this is supposed to be a relaxing experience and that she would honor the gift cert. after the expiration date.I left messages again and nobody returned to call to set up an appt. I almost gave up until finally in April, I was able to get thru to a receptionist. I was completely satisfied with my facial and in fact was prepared to purchase products, a gift certificate as well as the $300 package deal until...I presented my expired gift cert. to the lady behind the register. She quickly pointed out that it was expired. So I told her that Laila had said she would honor it. The lady said with great attitude, "I'm Laila and this has been 5 months. I would have accepted this within a month or two but come on, 5 mths?" She accepted it begrudgingly. She said "It's about building a business." Well, to that I say good luck. They instantly lost what would have been a great customer and referral source. Amy the esthetician knows her stuff but unfortunately, with all the stress I experienced after my service, I
May 8, 2011
I came to Milano with a bride for a little pampering a week before her wedding. I was so happy with the friendly atmosphere, and helpful staff. We both got massages, which were amazing! While the other waited one of the ladies there did our make-up for free using some very nice products. In the end we left happy, relaxed and feeling like we got a great deal on top of everything!!
April 2, 2010
Wonderful Massage in Peaceful Spa Rooms
A wonderful place for a relaxing massage. The rooms are downstairs away from the other services upstairs in a peaceful quiet setting. The massage was excellent all the times I have gone and they provide a nice quiet space so you can relax and always do whatever they can to make you comfortable.
Load 3 More +
Rate this Business×
Preview of your Review
Milano Salon & Spa
Would you visit again?
By submitting a review you agree to our Terms & Conditions
Facilities & Amenities×