Renaissance Day Spa

This spa is not customer friendly; the owners do not work with busy individuals. When I asked why I did not receive a reminder call, they stated that, "they only do it sometimes and it is not part of their policy." I wouldn't waste your time or money on an establishment that lacks policies to protect their customers time and money. There are many options to choose from in Memphis, they do not deserve your business.

This spa is located in an older office building on Poplar Ave. near East High School. The picture on the website is NOT the building I visited. I had a manicure and pedicure and was introduced to OPI nail products. They are fantastic! The sevice was good but the atmosphere was not what I consider "spa-like". The carpet was worn and shabby, there was no soothing music and the walls need painting. I can't imagine myself disrobbing for a massage in such and old and unkempt facility. Just redecorating and improving the ambience would help a great deal.

I really enjoyed my spa treatements! The staff was very friendly and took the time to explain their products before beginning. I did miss the "spa" atmosphere. There were hints here and there, but not what I have experienced in the past. Overall, it was a wonderful, relaxing afternoon!