• Reve Spa Salon

  • About Reve Spa Salon

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    Location

    Reve Spa Salon

    ADDRESS

    241 S. Mateo Drive
    San Mateo, CA  94401
    United States

    Phone: 650-343-7383

Reve Spa Salon

4.00 out of 5 stars
Overall rating based on 4 Reviews
3 of 4 (75%)
Customers would visit this business again
Write a Review
Coughing and Phlegm and Police
By briand | December 9, 2011
1.00 out of 5 stars
32 of 47 People Found This Review Helpful
Coughing and phlegm during a massage? Wish I was kidding. My wife and I show up for a 1 hour massage and 1 hour facial under a Living Social deal. Before we get to the story, realize that this company has run a deal with almost EVERY deal site (Groupon, Living Social, Yelp Deals, TravelZoo) and are clearly either trying to drum extra business/revenue, but are overextending themselves with 'one and done customers'. The masseuse, Ruby, was SICK and coughing every 30 seconds. After a few minutes of this, included one real loud gurgly cough, I'd had enough and asked for the massage to stop. She just WALKS OUT without apologizing or saying another word leaving me there on the table. Was she getting a manager? Was she coming back? Who knows!! I just got dressed and went to the waiting room. Had it not been for my wife currently enjoying her facial, I would have obviously left! I had to wait for her to finish when the manager Mustafa Karim begins to chat. This is where things went from bad service to a WEIRD, BIZARRE situation. He talked to Ruby about the incident, he let me explain what happened, and then I asked Ruby if she could apologize for walking out (because I was honestly more upset about the walking out than the coughing..
Would you visit again? No
Service Quality
1.00 out of 5 stars
Service Variety
1.00 out of 5 stars
Atmosphere
1.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
First time experience
By JulianaC | May 23, 2010
5.00 out of 5 stars
112 of 209 People Found This Review Helpful
I called in about 3 hours ago to get a massage and fortunately they had a time slot available. I wanted to maximize the value of my gift certifcate worth $100 and found the express sampler package to be just what I needed. It has 3 -30 minutes of different types of services (facial, massage and manicure). I did not want the manicure so I decided to switch it to the 30- minute rosemary body wrap. Since this is my first time, I wanted to make sure I get the full value of my gift card (even if I pay additional charge) and the service that I am seeking. The owner was very helpful. I came in earlier than my scheduled appointment and was told I can use the steam and sauna. After my massage and body wrap, I used the ammenities-and even showered. It felt wonderful. I feel rejuvenated and energized. Yes, I will defintely recommend the spa to anyone. I will be back for my facial.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Fantastic Facial
By cilla | May 19, 2010
5.00 out of 5 stars
91 of 165 People Found This Review Helpful
I had a facial by Ya Lee. I loved it. My skin was so refreshed and hydrated feeling. My face tends to break out and she was very knowlegable of what type of Aveda treatment I needed. I actually purchased some of the products she recommended and my skin hasn't looked this good in a long time. Will definitly go back to see her.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Reve was wonderful
By SalimaF | April 19, 2010
5.00 out of 5 stars
138 of 253 People Found This Review Helpful
I had a massage at Reve today. I am so glad that they have a very good Aveda Concept facility very close to me now. I also enjoyed the steam room, sauna afterwards. Great place, wonderful staff!
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars

Location & Hours

Business Address

Reve Spa Salon

241 S. Mateo Drive
San Mateo, CA  94401
United States

Phone: 650-343-7383

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Reve Spa Salon
By unknown | Thursday, May 24, 2012
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