- Accepts SpaFinder Gift CertificatesCall1(518) 489-5231Buy a SpaFinder
Gift Certificate
About Complexions Spa For Beauty & Wellness
Complexions Spa for Beauty and Wellness takes care to reflect the origins of the word "complexions," which derives from the Latin word Complexi, referring to the balance of humors and temperaments in the body. Complexions strives to offer a spa experience that is "uniform throughout the whole." The …
Location
Address
221 Wolf Road
Albany, New York ,
12205
United States
Call: 1(518) 489-5231
Highlights
- Business Type
- Day Spa
Complexions Spa For Beauty & Wellness
4.5 out of 5
Overall rating based on11 Reviews 9of11 (81.82%)
Customers would visit this business again
Customers would visit this business again
Relaxing massages
3 of 5 People Found This Review Helpful
5.0 out of 5
Bymichelleh | August 24, 2011
I recently had 2 massages at this salon and they were both extremely relaxing. The staff there is wonderful.
Would you visit again? Yes
Service Quality5 out of 5
Service Variety5 out of 5
Atmosphere5 out of 5
Staff Expertise5 out of 5
Is this your business?Respond to this review
The BEST spa in the Capital District
8 of 13 People Found This Review Helpful
5.0 out of 5
Bychristinasaccoia | August 15, 2011
I am instantly relaxed the moment I walk in the door. The staff are very friendly, accommodating and take great pride in the their work.
Would you visit again? Yes
Service Quality5 out of 5
Service Variety5 out of 5
Atmosphere5 out of 5
Staff Expertise5 out of 5
Is this your business?Respond to this review
Leave time for Steam and Sauna Room
7 of 14 People Found This Review Helpful
5.0 out of 5
BySuzanne G | April 6, 2011
I enjoy this spa most in the area for their steam and sauna rooms. Make sure you leave enough time in your day to experience. The relaxation area is a plus as well! Well worth the experience just for those.
Would you visit again? Yes
Service Quality5 out of 5
Service Variety5 out of 5
Atmosphere5 out of 5
Staff Expertise5 out of 5
Is this your business?Respond to this review
Candle wicking
27 of 51 People Found This Review Helpful
4.0 out of 5
ByKarenM | September 16, 2010
I took my girls 14 and 19 there as a getaway for my daughter from college nearby. I did the candlewicking - was a little disappointed. The atmosphere was nothing special but nice. The girls never went to a spa before and the staff did not explain to them what do do before their massages (what clothes to take off) so they were unsure of the experience.. I would go again because of the location but otherwise probably not as it was nothing special..
Would you visit again? No
Service Quality4 out of 5
Service Variety4 out of 5
Atmosphere4 out of 5
Staff Expertise4 out of 5
Is this your business?Respond to this review
Mixed Experiences
37 of 69 People Found This Review Helpful
2.0 out of 5
ByAndreaG | August 10, 2010
I went to Complexions regularly for over a year for both hair and spa treatments. I had a positive experience all around with the spa treatments. I did however, on two occasions, have front desk staff schedule my appointments for a different time than the time I requested. And once, they failed to cancel an appointment I requested canceled - the hairdresser actually called me at work yelling at me about her lost wages. I had my make-up done once and it was so subtle is was nearly un-noticeable and had, with-in a couple hours, all but completely faded. I switched to Jean Paul and have been much more satisfied with my experiences there.
Would you visit again? No
Service Quality2 out of 5
Service Variety4 out of 5
Atmosphere4 out of 5
Staff Expertise3 out of 5
Is this your business?Respond to this review
Great Pedicures
42 of 95 People Found This Review Helpful
5.0 out of 5
ByMaryM | April 22, 2010
I have been going to this spa for a while and alwaysleave feeling great.
Would you visit again? Yes
Service Quality5 out of 5
Service Variety5 out of 5
Atmosphere5 out of 5
Staff Expertise5 out of 5
Is this your business?Respond to this review
Wonderful experience
44 of 86 People Found This Review Helpful
5.0 out of 5
Bymichelleh | March 30, 2010
I recently had a pedicure and it was so relaxing and enjoyable. I felt extrememly pampered during the whole treatment. Molly was terrific and I even booked another appointment with her even though I had only intended go once to get ready my feet ready for the summer.
Would you visit again? Yes
Service Quality5 out of 5
Service Variety5 out of 5
Atmosphere5 out of 5
Staff Expertise5 out of 5
Is this your business?Respond to this review
can you say amazing?
48 of 94 People Found This Review Helpful
5.0 out of 5
ByRebeccaT | March 4, 2010
I've been going to Complexions for years, although not frequently enough! The new 'green" spa is lovely but a little mazelike and confusing! But the place (as was the location before) is SPOTLESS and well kept. I had a resurfacing facial with Renee (have had her before) and can't recommend enough. She inquired about product needs at the end of my service without a hard sell.I was encouraged to relax before, and after the facial, and was offered unlimited time in the sauna and steam room. nice touch. My only worry is that when I'm there I never really see too many other clients there (and have never seen anyone in the salon getting their hair done) but they seem to stay in business. The receptionist was also pleasant and friendly, very important since this is the first contact with the place. highly recommend for a quality service and relaxing atmosphere.
Would you visit again? Yes
Service Quality5 out of 5
Service Variety5 out of 5
Atmosphere5 out of 5
Staff Expertise5 out of 5
Is this your business?Respond to this review
Great Day Spa
49 of 96 People Found This Review Helpful
5.0 out of 5
ByElizabethz | February 17, 2010
I was there as part of a Bridal Day and the experience was fantastic. The staff was very knowledgeable and their expertise was beyond any other Day Spa that I have been to. I had a massage afacial and a pedicure. All the services were excellent and I will go there again.
Would you visit again? Yes
Service Quality5 out of 5
Service Variety5 out of 5
Atmosphere5 out of 5
Staff Expertise5 out of 5
Is this your business?Respond to this review
Thai massage, Beauty Services
65 of 114 People Found This Review Helpful
4.0 out of 5
BySeamasandcompany | March 25, 2009
I have been going to this spa and salon since it opened.Kim my hair stylist is a wonderfully talented professional. She works closely with me since I like to change my style and color on a reguular basis. She is an asset to the staff and I recommend her without reservation to anyone looking for superb styling!I had a relaxing Thai massage from Rebecca. I've been to leading spas in the US such as Montage and Canyon Ranch, but this was by far the best massage I've ever received. Kudos Rebecca!Now a few words about pricing.I recd a postcard with a 20& promo from Feb to March. However, I recd it in March and thought -hey what about the money I spent there in February? I wonder if they'd consider decreasing the prices by 20% anyway for the loyal clients due to the tight ecomony.My fiance went to the Barber Spa, but they had turnover twice already and this just doesn't seen to fit with the spa services. He felt that he was in a women's place. Haircuts began at $42., but the prices were recently lowered. It's too much for an every 4 week mens cut.When I was getting my hair color, I would have gotten a manicure and pedicure while I was there but I find the price much too high. I just neeeded my basic mani and pedi that I get every 4 weeks at another small nail salon for much less. It would be wonderful if there were basic nail services offered to clients as well as a "spa" pedicure. No one was in the nail salon at all when I was there.There should be an enforced no cell phone policy. Twice when I was there clients were loudly speaking on the cell phones while I was having my massage and hair service. One was a NEXTEL YUUUCH phone!!Wait until you meet Ryan and Kathy at the front desk! They'll take great care of you!
Would you visit again? Yes
Service Quality5 out of 5
Service Variety3 out of 5
Atmosphere3 out of 5
Staff Expertise5 out of 5
Is this your business?Respond to this review
Reviews contained within this site are the subjective opinions of the reviewer; they do not reflect or represent the opinion or position of SpaFinder, Inc., SpaFinder Europe Ltd., SpaFinder Japan, or any other SpaFinder entity (collectively, "SpaFinder Companies"). No SpaFinder Company, nor any other person or party involved in providing review content, shall be responsible or incur any liability for any claim or damage of any type under any theory alleged to have resulted, or resulting from, any review contained within this site, or any other SpaFinder Company site.
Preview of your Review
Complexions Spa For Beauty & Wellness





by unknown from unknown | February 8, 2012
Service Quality









Service Variety









Atmosphere









Staff Expertise









I would visit this business again?
By submitting a review you agree to our Terms & Conditions
or Cancel
Location
Address & Contact Info
- Complexions Spa For Beauty & Wellness
221 Wolf Road
Albany, New York
12205
United States - Phone: 1(518) 489-5231
For more information call 1(518) 489-5231

