Massage Envy - Warren

Massage Envy - Warren

Address & Info
12 Mt Bethel Road,
Warren, NJ 07059
United States
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(908) 412 6200

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Customer Reviews for Massage Envy - Warren (1)

September 6, 2011
Don't waste your time here...
I feel bad for the therapists who work at this location as some of them are very good and skilled at what they do. However, the staff and especially the managerial staff are a joke. No one knows what the other person is doing. They are very unprofessional and haven't a clue about what it takes to keep a good customer happy. I had issues with my account and it took SEVERAL months to resolve because they do not keep their books in order and everyone tried to push off the responsibility to someone else. They couldn't find a check that was mailed directly to their facility until months later - even though it was already cashed they did not credit it properly. It was like dealing with a bunch of amateur circus performers. When someone from the managerial staff said that she would waive a fee and told me that I had so many sessions left - when it came right down to it she went back on her word and pretended like she said something else. I would NOT recommend you spending your hard earned money at this location unless you want to create stress instead of relieve it dealing with your account.
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