• Mario Tricoci Hair Salon and Day Spa

  • About Mario Tricoci Hair Salon and Day Spa

    The goal of Mario Tricoci Hair Salons & Day Spas is to make both first-time guests and loyal customers feel like they're the only guest in the spa. For more than thirty years, Mario Tricoci has offered the latest hair trends as well as innovative and luxurious spa services. The spa looks forward to the opportunity to indulge and delight its guests.

    Location

    Mario Tricoci Hair Salon and Day Spa

    ADDRESS

    4999 Old Orchard Center Suite E1
    Skokie, IL  60077
    United States

    Phone: +1(847)-202-1900

Mario Tricoci Hair Salon and Day Spa

3.00 out of 5 stars
Overall rating based on 5 Reviews
3 of 5 (60%)
Customers would visit this business again
Write a Review
Inconsistent--not sure the value matches the price tag
By StephanieD | May 9, 2012
3.00 out of 5 stars
2 of 3 People Found This Review Helpful
I have visited this spa several times over the past few years, as I have received MT gift certificates. I typically redeem for massage, and have had both terrific experiences and so-so. The atmosphere is nice; more basic than luxurious (which is a little surprising, as their pricing leans more upscale). The treatment rooms are on the first level, separated from the salon, so it is peaceful and quiet. I have been generally satisfied with the therapists themselves-- I have had one truly terrific massage, and several "good" ones--the opportunity is more with the front desk. I had one experience with an indifferent-bordering-on-rude receptionist (she seemed irritated that I had a gift certificate), and another amazing service experience (I made an error entering my appointment into my calendar and was 10 minutes late for my service. I fully expected to receive a partial service, but he happily offered to rebook me for 15 minutes later, so that I could get the full 60 minutes of my massage!). I would think that such an established spa would have a more consistent expectation of what the customer experience should be, and seek to deliver a value to the customer that matches the price tag.
Would you visit again? Yes
Service Quality
3.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
3.00 out of 5 stars
Staff Expertise
3.00 out of 5 stars
Great Original Facial!
By Peek | April 28, 2011
5.00 out of 5 stars
20 of 40 People Found This Review Helpful
I visit this location quite regularly for one reason and one reason only...Magdalena. She is hands down the best esthetician I have encountered. Try an Original Facial with her...you will not be disappointed.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Pricey and not worth it
By megz | April 5, 2011
2.00 out of 5 stars
19 of 41 People Found This Review Helpful
I stopped by this salon a few months ago for a haircut and style. The stylist was rude, did not hear me out completely and gave me the worst haircut of my life. She then tried to cover up what was a terrible cut by spraying bottles of hairspray until my hair was sticking out in all directions. I have not had great experiences with other Mario Tricoci salons but nothing compares to this one. I would say it is a waste of money and time, notwithstanding it takes months to grow out a bad haircut.
Would you visit again? No
Service Quality
2.00 out of 5 stars
Service Variety
2.00 out of 5 stars
Atmosphere
2.00 out of 5 stars
Staff Expertise
2.00 out of 5 stars
take your money elsewhere
By lanar | July 28, 2010
1.00 out of 5 stars
35 of 68 People Found This Review Helpful
I was the only customer in the entire salon for nearly 2 hours getting a mani/pedi, only because I received a gift certificate. When I went to pay, I was told that my gift certificate was expired (I was told by a manager, that their gift certificates don't expire), and I had to pay $72 for a mani/pedi. I asked for a manager, and of course there wasn't a manager in the building. I called the manager the following morning, and all she could offer me was a "complimentary" manicure (as if I really want to return to this place) I complained to their "guest relations" and also was offered a manicure. I don't want a manicure. What I want is my $72 back!!! It's no wonder I was the only customer in the entire salon, given that they treat their customers with such "appreciation." Thanks Mario Tricoci, thanks a lot!!!
Would you visit again? No
Service Quality
2.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
3.00 out of 5 stars
Staff Expertise
3.00 out of 5 stars
Nice place
By caryn a | May 13, 2010
4.00 out of 5 stars
40 of 68 People Found This Review Helpful
This was a nice place to go... I wouldn't recommend it if you were trying to find some full out glorious spa to go to, but it had everything I needed. I really liked the packaged deals they had which is worth the extra money than just buying a service seperately.
Would you visit again? Yes
Service Quality
4.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
3.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars

Location & Hours

Business Address

Mario Tricoci Hair Salon and Day Spa

4999 Old Orchard Center Suite E1
Skokie, IL  60077
United States

Phone: +1(847)-202-1900

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Mario Tricoci Hair Salon and Day Spa
By unknown | Friday, May 25, 2012
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