Customer Reviews for Groton Wellness Spa and Bistro (3)
February 10, 2016
disorganized and rushed
I was disappointed by my spa experience and the soup I got was not hot . The atmosphere was uncomfortable with the temperature much too cold and the acoustics in the lobby too loud with rock and roll music. The location seems to be not managed well.
January 2, 2014
not so great
I have been to Groton Wellness for facials a couple of times and while the facial itself is nice, the atmosphere is not very relaxing. Recently I went in for their "Spa Retreat" day expecting a relaxing, pampering experience. It was about as far from relaxing as it could be. I was rushed in to the first treatment room as soon as I walked through the door by a less than happy reception person. Then each treatment felt rushed and to seal the stressful ordeal, the lunch that was supposed to be included was so rushed that I didnt even have time to eat half of the salad before they asked me to box it up and move along. It was pretty much a waste of $300. It is really too bad that this spa is so poorly run. The area could really use a nice spa. I guess it's back to Boston for the nice spa's.
Groton Wellness is a revolutionary center for health and healing. Many choose to travel long distances for our exceptional quality and service, our overall natural approach to healing, and our ability to handle allergies and other special situations that cater to the individual client. The Spa at Groton Wellness features a variety of exceptional healing and pampering experiences and features natural products with all treatments. One especially nice service is our Spa Retreat, where clients receive three treatments and a lunch over a 3.5 hour time span. On occasion we try to accommodate clients with schedules which do not allow for the full time span. We sincerely apologize if you feel as though you received anything less than exceptional service.
January 31, 2012
I am not quite sure about including all these things in one. Does not make for a very relaxing feeling of "escape". That being said, I had a good experience at this spa and my facial treatment was great
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Groton Wellness Spa and Bistro
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