Customer Reviews for Helen of St. Moritz Salon & Spa (3)
August 17, 2013
...Not even if I was desperate...
First impression - OMG! I was IMMEDIATELY turned off! Going down the brick stairs with puke on the side and signs of the salon, covered in grafitti, I was already having my doubts booking a mani/pedi and brow but went in. Looks very old (60's decor) damp and moldy smell, restroom smelled urine with very old products. I waited for a bit since my technician was late and 20 minutes of waiting, I just left and said...I'm sorry, I just don't feel comfortable. Looked at the menu of services however varied but DEFINITELY OVERPRICED. No ambiance and one lady only working behind the counter. No technicians in site. NEVER will I step in there again not unless under new management and renovations.
July 8, 2013
Horrible Experience - AVOID this place
The WORST experience ever!! Do not go to this salon! Anniversary surprise for my husband was the worst. Where do I start?? The salon is not posh, its run down, the restroom smelled foul like urine, they didn't offer robes or flipflops, appt times were messed up to do 2 massages, 2 facials and a shave for husband ALL at the same time! I set appts a month ahead of time & we were still asked 3 X's if we were sure we had made facial appts! Husbands massage left him bruised from elbows being dug into his back, neck and legs, my massage was a joke, no soft lighting, no calming music, just people opening the door & talking in hallway, NOT RELAXING I'm unsure that she was even licensed! no massage ettiquette of keeping you covered, pulled the sheets down to my thighs exposed breasts while I was freezing with nothing on. You sign no forms, are not asked about injuries, the facialist asked no questions on skin type, what products you use, if anything breaks you out, nothing! Some guy sat there with no shoes on & the woman who did my massge sat hovering at the desk for a tip while I was trying to check out. Even the check out was a joke as the prices listed on the website totaled 450.00 and she charged me 500.00 - Dont be fooled!
December 7, 2006
A massage most needed. The staff at this Spa is Great! They do it all ..Pamper ! Pamper Pamper!.. Although the facial was abit expensive, it was the best facial I ever had...I will continue to go back as often as possible.
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Helen of St. Moritz Salon & Spa
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