• Urban Euphoria Salon and Spa

  • About Urban Euphoria Salon and Spa

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    Location

    Urban Euphoria Salon and Spa

    ADDRESS

    3113 W. Smith Valley Road, Suite 1
    Greenwood, IN  46142
    United States

    Phone: +1(317) 882-8400

Urban Euphoria Salon and Spa

4.40 out of 5 stars
Overall rating based on 5 Reviews
4 of 5 (80%)
Customers would visit this business again
Write a Review
Bad Customer Service
By MeleaB | January 20, 2012
2.00 out of 5 stars
6 of 13 People Found This Review Helpful
Front desk does not know how to process a SpaFinder gift card. This created a huge inconvenience for me and never once did I receive an apology for their mistake.
Would you visit again? No
Service Quality
2.00 out of 5 stars
Service Variety
2.00 out of 5 stars
Atmosphere
2.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
Response from Urban Euphoria Salon and Spa

Once again we apologize for our mistake! We had a new Guest Service Team member who accidentally gave back the SpaFinder gift certificate to the guest and then had to call and ask the guest to bring it back so that we could process it as her form of payment. A huge inconvenience. However, we are all humans and unfortunately do make mistakes once in awhile. Again, our sincere apologies!

Local gem of a spa!
By BarbaraC | July 16, 2010
5.00 out of 5 stars
33 of 59 People Found This Review Helpful
I have been to Urban Euphoria several times over the last couple years, both for massages and for pedicures. I have always been thrilled with the services that I have gotten. The spa is very nice, with a quiet room where you are separated from the noise of the salon while you wait for your treatment. The therapists and nail technicians have all been very professional and are great at what they do.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
IN HEAVEN!!!
By ERIW | November 30, 2009
5.00 out of 5 stars
31 of 60 People Found This Review Helpful
I JUST HAD Swedish Massage TODAY. I WAS IN HEAVEN!!! I AM SURE THAT I WILL VISIT THIS STORE AGAIN.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Warning!!
By SpaConisseur | May 14, 2009
5.00 out of 5 stars
52 of 88 People Found This Review Helpful
If you have to be somewhere after a scheduled massage from Urban Euphoria, please be warned that you will be so incredibly relaxed a nap may be in need! I received a "SpaFinder" gift card almost a year ago for a birthday gift and had not used it until recently I came across it again. I go to another spa faithfully about 45 minutes from where I currenly live, and since they do not take these giftcards, I was reluctant to go anywhere and use it. When I remembered I had it, I decided to search for a spa closer to where I reside and give Urban Euphoria a shot. What a wonderful decision that was! As soon as I entered the spa, a very nice lady asked if I had been helped yet and invited me to sit down in the open lounge area while someone else checked me in. Then the massage therapist came over to me and introduced herself and gave a tour of their facilities. She then seated me in the secluded quiet spa lounge and soaked my feet in a warm epson salt bath with stones and then rubbed them with a conditioning lotion. I asked her if they do this for every massage visit and she said "yes" it is "complimentary". She focused on the areas that I told her I would prefer such as the shoulders and neck. She took all of the time (80 minutes) that I had scheduled. (Many times, salons/spas will short change you your massage minutes by taking you back to the room later than your appointment time and not making up for it, or just finishing earlier. After the massage was over, she offered me a beverage and talked with me about ways to loosen up the shoulder muscles on my own. In other words, I didn't feel rushed (like a "get you in, get you out" kind of thing, if you will). Everyone was very professional and kind. I would HIGHLY HIGHLY recommend anyone that is looking to try this spa out to do so. I will be returning!
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
LOVE IT!!
By MrsB | January 3, 2009
5.00 out of 5 stars
38 of 64 People Found This Review Helpful
I had the most amazing facial EVER! I the facility was beautiful, the staff was great, and I'll never go anywhere else again!
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars

Location & Hours

Business Address

Urban Euphoria Salon and Spa

3113 W. Smith Valley Road, Suite 1
Greenwood, IN  46142
United States

Phone: +1(317) 882-8400

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Urban Euphoria Salon and Spa
By unknown | Saturday, May 26, 2012
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