Customer Reviews for River Falls Salon & Spa (4)
April 21, 2015
If I could leave zero stars, believe me... I would. Let me start off by saying this - if I knew a trip to get my eyebrows/lip waxed would land me in the ER (YES, THE EMERGENCY ROOM!!!!), I would've stayed hairy and embraced it. PLEASE READ. I DO NOT WANT THIS TO HAPPEN TO YOU. I lay down on the table. The lady didn't put gloves on - first sign. When I went to ask her if she could put them on - she ignored me and applied the wax. Now, usually, the waxer does section by section. NO. Nope here. She applied wax to both brows, top and bottom, and inbetween. I could feel my skin BURNING. She then used only ONE strip to wax all areas. I was so numb/in pain from the wax that I couldn't muster up the voice to ask for different strips (didn't know I needed to). She proceeded to do the same with my lip - applied all over lower half of my face and used one wax strip. Not sure why she did whole bottom half. She didn't use alcohol after, and used her bare fingers to massage oil onto my skin. My skin was literally numb, and burnt. I then got my nails done - I requested a mani/pedi, but the nail tech told me I couldn't get my toes done because she "had plans with her cousin", yet the business closed at 8 and it was only 6:30. Needless to sa
I'm so sorry anything happen to you.We need your pictures to prove any of your comment here is true.DO YOU KNOW HOW MUCH YOU HURT OUR BUSINESS.WE GOT EVIDENCE TO PROVE YOU DIDN'T GET ANY INFECTION FROM US
October 5, 2012
Their River Falls pedicure will turn you into a snob! No other pedicure compares, and I can't go to any other salon. So far I haven't tried any other service, but I definitely will! And an extra plus is that it's a military veteran owned salon and they offer a military discount. I would be there discount or not, but I like to support locally owned businesses. Great place!
April 10, 2012
Salon is very clean. Staff is accommodating and friendly.
October 14, 2011
I was having a horrid day and thought a manicure and pedicure would brighten my spirits. I found River Falls Salon on spafinder and thought I could make it there in time before they closed. I arrived at 6:50 (they close at 7) and the front desk personel said she'd ask if a tech could take me. She came back and said Toni would help me. Toni was personalbe and friendly and more than happy to help me. She did an amazing job on my nails and at 8:30 offered to still do my pedicure, but I declined as it was so late and I knew they'd want to go home. Toni paid extreme attention to every detail when doing my nails, from trimming cuticles to painting the polish on my nails. They look amazing. I will absolutely be visiting Toni and River Falls again in the future, as will all my friends if I can help it!
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