• MassageLuxe - Manchester Highlands
Important Announcement

Visit our "New York" style facial bar for a 30 minute "Glo- on the -Go" Facial, just $29.99!

  • About MassageLuxe - Manchester Highlands

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    Location

    MassageLuxe - Manchester Highlands

    ADDRESS

    921 Brittany Parkway
    Ballwin, MO  63011
    United States

    Phone: 636-527-5893

Services View Treatments Menu

Massages

Aromatherapy

Back Massage

Couples

Cranio Sacral Massage

Deep Tissue

Four Hands

Hand/Foot

Hot Stone

Lymph Drainage

Myofascial Release

Prenatal/Postnatal

Reflexology

Scalp

Swedish

Facials

Acne/Deep Cleansing

Anti-aging

Back Facial

Custom

Exfoliating

Galvanic

Glycolic Acid

Men's

Microdermabrasion Facials

Rosacea

Sensitive/Calming

Signature

Teen

Water Treatments

Hydrotherapy

Body Scrubs

Salt Scrub

Hair/Nail Services

Waxing

Other

Cupping

MassageLuxe - Manchester Highlands

3.00 out of 5 stars
Overall rating based on 2 Reviews
1 of 2 (50%)
Customers would visit this business again
Write a Review
The staff is awesome
By JimL | April 18, 2012
5.00 out of 5 stars
5 of 10 People Found This Review Helpful
Be sure to request Tricia for a facial!
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Very Unhappy
By ChelsieR | March 3, 2012
1.00 out of 5 stars
12 of 26 People Found This Review Helpful
I was a customer of that came in with a friend to use our gifts cards. We were talked into a monthly massage plan and told that on the 28th of each month a fee would be charged to my account. We used our gift cards then one of us prepaid and the other was debited for the next month. When we went back in to cancel our service within the allotted time period before the next months debit we were told we had an extra hour that needed to be used before we signed the cancel notice or we would lose that hour. We booked and used the hours within still within the time period for the next month and signed the cancellation paperwork. The 28th I was debited the monthly fee after being assured that would not be the case. I called daily and spoke with a manager that assured me it would be fixed and today was later told they "forgot" to charge me in January so just charged me in Feb instead which is untrue because I was charged . The woman I spoke to then said I should be happy I got 3 massages for 54$ and change which is untrue and she was pretty rude about it as well. I would have never went back for the extra hour if I new I would be charged. The management was very unhelpful and it appears that I will be stuck paying an unfair charge.
Would you visit again? No
Service Quality
1.00 out of 5 stars
Service Variety
1.00 out of 5 stars
Atmosphere
1.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
Response from MassageLuxe - Manchester Highlands

This complaint was reviewed by the Better Business Bureau; they found that there was no fault with MassageLuxe and dismissed the complaint.

Location & Hours

Business Address

MassageLuxe - Manchester Highlands

921 Brittany Parkway
Ballwin, MO  63011
United States

Phone: 636-527-5893

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MassageLuxe - Manchester Highlands
By unknown | Saturday, May 26, 2012
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