Customer Reviews for Touch Of Tranquility Massage (7)
May 22, 2016
the receptionist almost didn't accept spa finder. I showed the transaction went thru but because there wasn't a hard copy and she claimed it didn't go thru, I had to be insistent that I wasn't to be charged as it already went on spa finder. the massage was good pressure but she hardly got the areas I asked for and moved me so suddenly in the neck, she almost gave me a stiff neck. I will never return.
December 28, 2014
I only have one complaint. The receptionist was not polite, approachable, or pleasant on the phone nor in person. Otherwise, my experience as a first time guest was amazing. The atmosphere was relaxing. The massage and facial were exactly what I was looking for. And I plan to return.
May 16, 2014
My Favorite Place
I have been going to Touch of Tranquility for the last two years and have yet to have a bad experience. I have gotten numerous massages, facials and foot treatments. I highly recommend the facials, at Touch of Tranquility. I have had numerous massage therapists, all of which were different in their own way, but I have always been completely satisfied and relaxed with every single one. The spa is beautiful and clean. Each room has a great relaxing feel and good quality products/sheets/etc. This will always be my go to place.
March 13, 2014
Zero Customer Service
Don't expect any customer service! The owner and manager don't care at all about their clients. I did not have a good experience with my massage and wanted to provide feedback. The manager was defensive when I called and hurried me off the phone. I was told I would receive a call back but didn't. I sent an email and was given a response that I would received a call back that day. I did get a call back but it wasn't from the manager, it was from the MASSAGE THERAPIST himself! Apparently, the manager felt it was appropriate to give my personal contact information to the therapist and not deal with me herself. What an uncomfortable situation to put us both in! Now all I want is my money back for the remaining balance on a gift card my husband bought me but they won't respond. They are not even listed with the BBB, or I would file a complaint. Don't waste your money supporting a business that does not care about their clients whatsoever!
July 18, 2013
Exceptional Value - Awesome Massage
I received a great massage from Amanda today, she did an awesome job and the environment is very relaxing. Touch of Tranquility massages are an exceptional value. This local business not only provides a superior product, but a better overall value compared to the competition of the other franchised massage studios in the east valley.
November 15, 2012
This is one of the BEST massages I have ever had! Carol is so caring and terrific! I will be going back often! I am so happy I found this hidden gem!
Thank You Sharron!
February 14, 2012
This was the BEST massage I have ever had. The environment is relaxing and serene. My therapist, Julie, had a very sweet personality and didn’t force conversation- which i appreciate while getting a massage. I did have a longer than expected wait in the lobby but well worth the time!
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