Customer Reviews for Botanical Spa LLC (7)
December 20, 2014
First Time Visit......
Staff & massage were great! Awesome relaxing massage and then to have access to pool / jacuzzi / sauna was a PLUS!! cant wait to make another appointment....
February 4, 2013
I went with my sister and we each had a one hour massage. We both loved our massages. They have a softest tables ever! I actually cannot remember the name of my therapist but my sister had Bill and thought he was excellent. The only negative was the attitude of the woman at the front desk who made my appointment. However, the massage itself was very good!
December 22, 2011
Terrible phone manners
The manager was rude, short, and not helpful at all. She rushed me off the phone - before I even got there I was totally stressed.
September 28, 2010
I truly enjoy this spa and would highly reccommed it. Mario is professional and consistantly provides exceptional service. I look forward to my next trip to this spa! Thank you!
March 24, 2010
Good for those on a budget!
This is a good spa, but nothing spectacular. Mario the massage therapist is great, just the right amount of pressure. They let you pick your oil for a perfect aromatherapeutic experience. The main thing lacking is the ambiance-- looks almost like a doctor's office inside, hallways with doors and nothing more. The waiting room (outside the treatment area) has two seats, and an enormity of Aveda products. The thing that really turned me off was the steam shower-- I couldn't see anything when I first went in because of all the steam, but once the steam subsided (it's controlled externally), I noticed that the shower looked REALLY dirty and with rust all all the fixtures. Really needs an overhaul, or at least a good scrub. For those on a budget though, and who aren't sqeamish, book a massage with Mario.
September 12, 2009
This spa was wonderful..been there a few times and every time was a great experience. Prices are resonable. actually a little cheaper than the other spas in the area.
May 3, 2008
I enjoyed my time at the Botanical in Hillsdale. The service was prompt and attentive. I had the same therapist three times. When I wanted to experiment with a new massage, she indicated that based on my job, and needs that another massage would do me more good. She was right. It is that kind at attention to knowing what I needed and opposed to just giving a treatment that I apprecite. I will continue to enjoy this spa for years to come.
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