SkinSpa Institute ~ Day Spa, The

I found this spa a couple years ago when I worked around the corner. I now live over 80 miles away and it is still my favorite spa to visit. Everyone there is very friendly and professional, and they go out of their way to make you comfortable. I have had several manicures, pedicures and massages and have also had a facial done here. Each time I have left feeling spectacular! The technicians always give me helpful tips for things I can do between treatments to keep looking and feeling my best. I am so happy that I stumbled upon this place. I can't wait to try a facial again.

I took my mom here for her birthday last June and it was her very first time EVER to get a massage. She absolute loved it! We each had aromatherapy massages and it was nothing short of amazing! The service is impeccible and they definitely take care of you. I highly recommend this place to everyone! Can't wait to come back for facials and massages in the future!!

This place is reasonably priced!

Best Facials in Long Beach! Since they customize your facial based on your skin type and personal goals, you really get your money's worth out of the experience.My FACIAL appointment included a soothing eye treatment followed by an incredible hand and neck massage. Christal (the esthetician) was very knowledgeable and explained the steps in the treatment as well as each product's purpose. Unlike other spas, she kept a nice, steady pace throughout the appointment and allowed the product to sink into my skin. I never felt like she was watching the clock or rushing the treatment. My skin felt so good by the end of the appointment; I couldn't help touching the smooth skin repeatedly. Upon exiting the room, I was greeted with water and a warm smile.The whole experience of Skin Spa left me relaxed and renewed.Thanks

I am a little disappointed with my facial, although cleansing, exfoliation, and mask was ok experience, but extraction was a bit rough for my sensitive and fair toned skin!! Again, it left me with inflamed RED bump on my forehead and chin after extraction which wasn't there before!! And It seems like she was trying too hard to squeeze something that clearly wasn't ready to be squeezed!! Why didn't she leave those areas alone!? I don't think it is fair after spending nearly $$$ to develop more skin problems and it will take a while now for my skin to clear up!

Outstanding Boutique SpaI scheduled a facial and massage at this spa and decided to book a pedicure at the last minute. I am SO Happy I did. Everything was well laid out, with the goal of relaxation and guest satisfaction in mind. It's not as sumptuous as some overpriced spas I have been in, but the decor and facilities were well kept, clean and well worth the price. The additional bonus of a rainy day discount made it a great value. The staffs were all very courteous and the aesthetician (Chrystal) and massage therapist (Jenifer) were especially welcoming, solicitous and exceptional at their craft. They both took extra time with the services and I didn’t feel like they were watching the clock the whole time. I wasn’t expecting much from the pedicure but was amazed at Tamara’s attention to detail and how much time (over an hour) she spend pampering my feet. I booked everything online from the spas website, so the booking receipt e-mail through to appointment confirmation went without a hitch. I received a great little thank you card two days later for visiting the spa which was a great touch. It’s really nice to visit a spa where they truly care about taking care of the customer. I can’t wait to go back and I am defiantly visiting this spa for my monthly retreat.

OMG! I have to disagree with anyone who is against The Skin Spa Institute. I found the spa online about 2 years ago and I have been addicted every since. No its not a large resort type of spa, but its just right for a getaway with an at home feel. They still offer full services with monthly spa specials. Not to mention their $50 spa weeks (its pretty much a steal). Starting with the staff, they are all so kind and very professional. The receptionist Alexis always has a positive attitude, and the owner Crystal is so helpful. On your first visit you complete a chart describing different factors with your skin and health, so they can accomodate your needs correctly, which I appreciate due to I may be allergic to certain products. I usually go once a month for a bikini wax (priced very reasonably). I have received my waxes from several different staff members and all of them were great. No too painful, and not too long, although the work is done correctly. Now I only go to Crystal for my bikini wax, only because theres a comfort level there. The staff members explains all of the products thats being used for my service. Any and all questions I have are always answered. Oh and did I mention Crystal is like some sort of doctor without the PHD (not sure if she has one), she is very knowledgeable of skin care and skin products for many different skin types. Crystal has helped me with many different skin problems I have come across and I have always had positive outcomes. If something didnt work, she helped me to find what was best. I am African American, an our skin tends to be more sensitive than others, but Crystal has guided me through and explained to me the pros and cons of any product or service I have been interested in. Also, I would like to mention that they are very flexible with setting appointments. There has been times when I was booking an "Emergency Wax" and one of the staff members has come in on their off day or worked late to accomodate my request. I even took my ex boyfriend to get a message, and till this day, I sometimes run into him leaving the spa. Lastly I would like to say that the environment is so relaxing, rejuvinating, its male-friendly, great products and all around GREAT SERVICES!! (Although I sound like an advertising manager, I am an actual dedicated customer) I suggest for anyone to give them a visit.

I actually visited The SkinSpa for the first time and received an amazing massage and facial. I went to Jennifer for my massage and she is excellent at listening to the customer. I walk a lot so I have lots of tightness in my calves and lower back, she really worked my muscles and addressed the areas of concern. After my massage I went to Christal for my facial, I felt like I was taking an acne class. During the facial she taught me how to take care of my skin and told me reasons why I was breaking out. I've had a lot of facials and usually I feel like people are just trying to sell me product. This is the first time that I actually understood why I have to use certain products and follow a specific regimen. I really like this spa it's cozy and unique I was greeted with a smile when I walked in and they new my name. I would definitely recommend this spa to a friend I had a great experience!!!

I've been to this spa at least 6x or more and can honestly say that I've yet to feel at home here. During all of the svcs I've rec'd in 2 different rooms, I had to endure an hour or longer of non-stop BANGING noises from the other side of the walls. (No exaggerating!) Also, the owner has seen me on many occasions come thru at chk-in or chk-out, even in the hallway, and not once has she greeted me or even smiled at me. This place is EXTREMELY small and tight with a waiting area consisting of 2 chairs so crammed in between the front entrance and receptionist's desk that at times I feel like the receptionist's desk is literally 1 inch away from my nose. I have even witnessed other people accidentally run into things in the retail area (also crammed between the receptionist's area) and feeling embarrassed about causing the items to collapse and fall to the ground. During my massage svcs as well, the therapist has rubbed against my arm while moving positions around the treatment table, and I've heard her back rub against the walls too!As I'm typing this I can't help but shake my head in disbelief and disappointment because I've really tried to like this place. Unfortunately, with every visit, I find yet another reason to turn away...even their promotions are misleading. I get their emails boasting about their "great deals" but in reality, they are just plain BAIT for people to spend more money. Why be on SpaFinder if you're not going to accept their GCs? And why sell GCs if you're not going to accept them for use on promotions? That's like me going to Macy's and being told that I can't use a Macy's GC for a pair of shoes on sale that I want to purchase. How does that make any sense? Unfortunately, I think this place is getting worse and worse, and I'm sad to predict that they won't stay much longer. After all, how can a place stay in business if they make their regular customers (like me) feel like they're getting a bad deal? It's just too sad, and it's about time I submitted my review for this place before it's too late.

Hey guys! So if you are looking for a fantastic salon that has just about every service aside from hair, well this is it!! I went to the Skin spa for the first time about a week ago and got a full brazilian wax, facial, and massage.. my facialist was Sandra and she was fantastic, the waxing was quick, comfortable, and reasonably priced. The facial was wonderful, she addressed my skin concerns and recommended products but wasnt pushy about it . Then I had my massage with Jennifer, as if i wasnt relaxed enough!!!! the whole day was amazing!! I would totally recommend this place to anyone looking for comfortable, relaxing, and amazing services!!!!PS.... they also do nails!!!