Customer Reviews for Earthling Day Spa & Pilates Studio (12)
February 6, 2014
Went to Earthling for the first time last month & had one of the best massages I've ever had.
October 5, 2012
Lovely spa, hardworking providers
I found this spa on Google on an impulse trip to Charleston. Marie provided an excellent, thorough and relaxing massage. Mary did such a thorough pedicure that after a summer in the Middle East (and very dry and grody feet!) I finally had decent skin again -- she worked very hard. The spa is dimly lit, clean and quiet, a pleasant interlude in Charleston.
April 29, 2012
Love the Experience
Been going here awhile and I'm a huge fan! Nice atmosphere!
January 12, 2012
Some good, some bad
Visited the spa in October via our accomodations referral. I had a hot stone massage that was wonderful, and I have had many. Then she talked me into additional spa treatment, the Vichy Spa Treatment. Returned the next day, and was unimpressed. The aromatherapy was virtually non-existent, and the therapist handled me like a wet fish. I would visit the spa, but it all depends on the staff, and therapist working that day. I visit a lot of spas, so I can say I have something to compare. I do wish they would train the front staff to be a bit more professional-making you feel special, should all be part of the spa experience... pampering yourself.
March 15, 2011
Best massage ever!!
I went to this spa back in 2008 and I don't remember the massage therapists' name but she did a great job on my 90 minute massage. I was relaxed afterwords! The atmosphere in the whole place was relaxing and comfortable! I would definitely go again!
January 12, 2011
Don't let Jamie give you a massage
The spa is relaxing but I had Jamie who did not know what Lomi Lomi was, she just faked it. Her reflexology was bizarre, just a series of light pressue in rows up the feet. I asked fo rmore pressure and she barely added more. I have never spent so much money to get so little. My husband had a good massage from someone else.
July 26, 2010
Five of us visited Earthling Day Spa during a girl's trip in Charleston. From the minute we arrived, the service was outstanding. I recommend the signature facial and the pomagranate scrub. The staff even got us into a popular restaurant for lunch by calling ahead. Thanks for a great experience!
June 17, 2010
Waited for 20 minutes
I'm a regular spa-goer, so I know the drill--get there 15 minutes ahead of time.... I did. However, before I came, I was told there would be parking behind the spa. Well, good luck finding it. I couldn't. I decided not to park in the lawyers spaces in the building next door which were the only spaces that I could see other than street parking. Luckily, I found an empty meter nearby. Still, I was 10 minutes early. I was told to wait and my therapist would be with me shortly. The waiting area has two straight-backed booth seats. At most, they could accommodate 3 people each. But when I'm at a spa, I don't usually want to sit so close to people I don't know. Especially, in an uncomfortable chair. So, I waited. And waited. And waited. At 15 minutes after my appointment time, when everyone else had already been in their rooms for some time, I went to the front desk. They said my appointment was 15 minutes after my appointment time. (Which isn't what time they confirmed when they called two days earlier.) So, I went back to the uncomfortable booth seat to wait. I waited another 5 minutes, and was given neither explanation, nor apology for the delay. That said, the wax was just okay. I've had better, and only once had one worse. I would never go back to this spa. There are so many other options in Charleston, use one of them instead.
November 23, 2008
Amazing Facials and Massage!!! Love this place!!
I am sooo impressed with the service at this place. I went there with my husband, who surprised me...yes, he's a keeper, and started with a massage, from Dana, that blew my socks off! She is incredible! I felt all my back pain melt away. She really paid attention to what I wanted and was very specific. I walked out of that room feeling refreshed and my muscles untied...and without the soreness! For my facial I saw Mickey. Wow, I've never had a facial quite like this. From the scented steam and hot towels to the neck and facial massage...I was blown away. Her knowledge of the skin is detailed and suggested things I could do to help with my acne (without buying $100 of products!!). The great service didn't end there!! Everyone suggested where to eat for lunch and dinner, where to hear the best music, where to get the best gelato and so much more. I didn't get this service from the concierge at our hotel. I, seriously, felt like a celebrity here. Thank you so much to everyone at Earthling. I read the other reviews and I'm not sure when those people went there, but I was there last week and the staff is top notch. Highly recommended!!!! Can't wait to come back.
July 9, 2008
I have been to this spa on three different occasions. The first time I had a facial. It was so wonderful and relaxing. The second was for a wax. The woman was very professional. The third was the disappointment. I went with my best friend to get facial/massage combos. The massage was ok other than the lady pointing out a birthmark like it was disgusting. And went I got the facial the lady skipped half of the treatment. I was done like 15 minutes before my friend and she performed half of the services. I should have called to get some kind of refund but didn't. I will be going back for another waxing with the same woman soon. Just know what you are getting before you go and demand that you get it!
February 7, 2008
I bought my wife a 1-hr massage gift certificate for our anniversary and she made an appointment shortly after. On her way to the appointment, she got in a car accident. I called Earthling Day Spa and told them what happened and they said it was no problem and that I could reschedule her appointment. A couple months later, she made another appointment. When I came back to pick her up, they told me there was a problem with the gift certificate and that it had already been used. I explained the situation and how we have never been here before. I was also curious to why they waited to tell me this AFTER her massage. (We had given them the certificate number when making the appointment the day before) They wanted me to pay another $75. I didnt have the money on me, but I didnt want to ruin my wife's gift, so I told them to send me a bill. Instead, they asked for "whatever money I had in my wallet as a down payment" and I could pay the rest later! I gave them $30 (plus the $15 tip.) This wasn't a greedy sales associate either. This was the manager I was dealing with! If this is how they treat new customers, we won't be back! PS- The massage was okay, but comparable to everywhere else.
February 8, 2007
Serene environment located a block from the market
Earthling offers a wide variety of services and I've been very pleased with the skill level of the spa therapists. I've had therapeutic & aromatherapy treatments, as well as a hot stone massage and a facial. The spa also has a nice shop with body products, jewelry, clothing, etc, and also offers some of the best Pilates classes in town. The front desk staff could be a little better informed and provide better customer service which is the reason for my 4-star "staff expertise" rating. But overall, this is the spa I recommend to friends when asked for spa referrals.
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