Customer Reviews for Water Lounge Spa (2)
July 9, 2014
Staff doesn't know what they are doing
Bought a Groupon last year for Swedish massage and bath. Called to make an appointment. Person who answered had an Asian accent and I heard Chinese being spoken in the background. I'm picky about massage styles, pressure, etc., so I ask for deep tissue Swedish massage and wanted to make sure I was not going to get acupressure or Shiatsu. It quick became clear they didn't know what they were talking about and were just saying what they thought I wanted to hear. I checked reviews on Yelp and found compliants that people were not getting Swedish massages as advertised. Called Groupon and got a full refund.
January 28, 2013
Really superb organic facial (note I am super allergic to all non organic products on my face) and message. Sophie made sure that I was comfortable at all times and not only provided a wonderful facial but was so nice and reassuring to me that I would not have an allergic reaction. It took my stress level down and helped me enjoy a wonderful experience. Lee, an older Asian gentleman did my message. It was so good I actually kept hoping it wasn't finished. He was very respectful of me as a lady; and seemed like he had a real expertise with pressure points and getting knots out. I really enjoyed it. I honestly did not expect such high quality service in such nice surroundings, given the very drab exterior of the building. Next time your in bumper to bumper traffic on El Camino or HWY 102,make a restful pitstop.
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