This year my daughter in law gave me a spa finder gift card for mother's day. I had a half hour massage and a hair cut with a shampoo and blow dry. The massage was so relaxing. Jen, my massage therapist, was terrific. She made me feel so comfortable. I loved the aroma she used in the massage oil. I keep getting compliments on my hair cut by David. I received a hand massage during my shampoo and the greatest scalp massage. I was pampered from my fingertips to ny toes that day! Thank you to all of the staff who made be feel very special!

This was my first time getting a facial in a LONG time and I was a bit nervous. The front desk staff was VERY client service oriented (she came out from behind the desk to greet me) and very accomodating (she took my jacket). I had chosen the facial for self renewel (90 minutes). The esthetician was professional, friendly, and was not pushy when it came time to show me the products she used. I would go back in a heartbeat and I will definately recommend this spa to others!!!

I had my hair cut and colored this week. The color is beautiful and my hair is so soft. The new reception area and Aveda display set the tone for a great appointment. The atmosphere is so soothing and calm. My appointment started on time. I love the new area where you sit when your color is taking. It is a quiet place to sip tea and relax. The leather swivel chairs are very comfortable. Since the day spa opened, I could have booked an Aveda treatment during the color wait. Next time, I plan on booking a facial before the cut and color. I love the Aveda products and that I can learn how to use them, get services and purchase them in my area. I did my hair the next morning and it looked like I had just left A New Beginning. A first class salon and spa!!!!

I just found this gem of a spa after it has been hiding in plain sight for more than 12 years. Last week my friend suggested that I give them a call after having a bad massage at another local spot. She assured me that the massage therapists at A New Beginning were heads and shoulders above the rest... she was right! I enjoyed a thoroughly relaxing and theraputic massage and I was also treated to a delightful cup of tea while I conversed at length with their very efficient personnel regarding their products and services. Not only will I go back to this spa for massages, waxing and facials, my plans include going back for hair services as well. Based on how fantastic other clients looked when walking out that door, I'd be foolish not to!

I booked an appointment to get my hair done at this salon. During the booking process the receptionist asked me if would be getting a full color or just a foil. I told her that I was not sure. She said it was no problem and that she would fill me in for the longest amount of time so I could do what I wanted. At this time I also asked to be put on a waiting list for cancellations. The next day I got a call and they asked me to come in at 5:30 - I happily accepted. About 1/2 hour later they called back and requested that I come in at 5:15 since I had never had color there before - I again happily accepted. I showed up at 5:15 Sharpe. The stylist took me back and asked what we would be doing today. I told her my ideas. She picked at my hair, and then looked at her watch. She said she wouldn't have time to do it. She said she could do 1/2 of it then, but I would have to come back and get the rest done later. I told her there must be a mistake because the woman booking the appointment said she would put me in for the maximum time limit. The stylist said, no, she didn't. So, I told her I would prefer to get it all done at once so I would come back. She walked me back out to the reception area and said good bye. The receptionist looked at the schedule and my original appointment had been booked. So I was going to have to wait even longer. I simply told her I would call at a later date. She said OK and dismissed me. That was it. There was absolutely no apology for the mix up or confusion. There was absolutely no attempt at making any kind of accommodation for me. There was absolutely no attempt to ensure that I left that place feeling happy or good about the experience. They simply let a good customer walk out the door. They were very nonchalant and uncaring about the entire situation. I used to go there to buy all of my hair products as well - but I won't even be back for that. It was a horrible experience, and there is nothing worse then an establishment that places no value on their customers.