Customer Reviews for Asha Salonspa Bucktown (4)
August 7, 2011
The atmosphere is great, the people are wonderful and it will leave you nothing short of relaxed!
June 3, 2010
Asha Spa - Bucktown - Chicago, IL
I went to the spa for both a basic 60 minute massage and a 60 minute facial. I was ushered into the spa area, removed from the salon (my usual salon) which was not as 'peaceful' as I anticipated. The music was too loud, the 'relaxation area' was small with uncomfortable furniture. But more importantly, the massage and facials were good but not great. I left the massage feeling not overally relaxed - I asked for more pressure but got little additional. The facial I left relax, but in standard fashion actually broke out afterwards. Also the facialist made me feel a little uncortable at times, almost judging. Weird - it could have just been me!
September 16, 2009
Okay for an Aveda spa
I have been here for a massage & haircut...the service was just okay for the price; the locker area was very unkempt; several of the service rooms were small.
February 16, 2009
Poor customer service
As a mother of two, I rarely get out and do anything for myself. I had a spa finder gift certificate and chose Asha Salonspa in Bucktown to have a facial. The facial was great as was the technician. When I checked out, it was less than expected, but a quick glance at my receipt showed a coupon for 50%. I thought that was very nice and was a little added pleasure for my birthday (the previous day). While on our way to dinner, I received a call from the salon that they had charged me incorrectly and that I needed to bring in my spa finder certificate and pay $12.50 by phone. I paid the amount and said I would bring in the certificate when I could. I had company the next day and was not able to take it to the salon. On Sunday, my son came down with a 103 degree fever and I was unable to leave the house as I was the only one home. They called Sunday and I said I would try to bring it in. His fever continued to Monday. They called Monday morning and asked if I could bring it in. I said my husband would be home by 7:30 or 8:00 and I would bring it then. They preceeded to call back and say that they needed a credit card in case I didn't show. I refused to give them one. I asked my cleaning lady to watch my son so I could take them their certificate. I am very disappointed that a nice experience that I feel I deserved turned into such a hassle and upsetting experience. They never offered anything for my inconvenience and were a little snotty on the phone. The facial I chose was one that suggested a series of four treatments, which I had fully intended on purchasisng. I will not be revisiting this salon and will take my business to one of the 100 other salons that offer the same if not better services.
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