You are given a 1-800 number and no one ever answers phone. I need to reschedule appointment and have left 3 messages and sent 2 emails. It is very frustrating! They also oversold on groupon and must wait months to get appointment.

I purchased a coupon off of Living Social back in February for Botox. I have scheduled 5 times and ALL 5 times they have called and canceled my appointment the night before my service!! I get the run around EVERY time with NO direct answers!! They have the WORST customer service and no one there knows what seems to be going on!! Not quite sure how they are in business!! Bottom line is this..... I have paid for a service I cant get!!! WORST PLACE EVER!!!!!!!! Btw.. You have to rate this place before you can submit your review giving them 1 star is extremely generous!!!!!!!

First, I was booked in the wrong location. The person that booked me answered the phone late, asked me to spell my name several times and booked me without even asking what services I wanted. When I am rebooked I am told one day and booked for another! Which means I have now missed two days! WORSE SERVICE EVER. And to make it worse I have a groupon!!!

Atlanta Wellness & Weight Loss is the WORSE experience I have EVER had!(555 Sun Valley location) They were NOT prepared for their opening of the store, training, equipment, appts. I would NEVER go back or refer anyone there! I waited 6 weeks for my first appt, then many weeks for the 2nd. The proper way to have this is consecutive. Suppose to do cavitation for 15 min per area, however since they book appts for 15 min slots you get less time, techs are reminded they are running behind. I've had two or three areas scheduled in a 15 min slot-impossible, rushed and not given the proper time! Then because they overbook you wait for about an hour in the waiting room. Challenge is getting someone on the phone or you are on hold forever. My appt, two machines worked, one is broke, 6 people waiting for appt, never called to say running behind- staff turnover is great. NO Training for vacuum after cavitation (recommended, all them do it wrong and differently. This was opened quickly without stafff, proper training, or working equipment. Unfortunately I purchased a Groupon-10 pack and. I had a HORRIBLE experience. Call them - YOU WILL REGRET IT, like I am!