Customer Reviews (5)
October 4, 2013
EWWWWWW.....This salon is nicely decorated but that was deceiving, once I noticed they were DOUBLE DIPPING (using the stick to apply the wax and re-dipping the same stick back into the pot again--for every person) so the pot of wax used on you is the same wax that was used on other women's vajayjay which is BEYOND disgusting and unsanitary. Imagine if the wax being used on your lip was used to do someone's Brazilian. Oh and contrary to popular belief, bacteria is not killed when heating the wax--Do a google search and see for yourself what kinds of infections you are exposing yourself to. On top of that, I've never had a wax where I was left with quite a bit of hair--too much to pluck. AND...I definitely was given attitude and forced to give an undeserved tip. Definitely wouldn't go back. Find a salon that doesn't double dip.
June 30, 2013
The worst customer service ever..
This was the wrost customer service ever.. My appt. was 10am but employee/owner put my appt in for 11:45. I arrived at 9:37 to wait for my 10am but at 10:12 noone opened the business. I went next door to ask the excerise staff did they know about this business, she went & got the lady who was cycling. She came and told me my appt was at 11:45 & she have a 10am so she can't do me. Hello it was 10:12. After I left she called me saying I could come at 11am & proceeded to argue that my appt is at 11:45. I told her she can cancel the appt and that I brought a coupon for another time that I am going to get a refund for, she told me that was fine and hung up. I called her back, with some choice words on her rudeness and that I would never allow her to touch any part of me. She hung up. So Ironic there is a sign saying walk ins welcome, so even if my appt was wrong by her or me, what happened to the real customer service and noone was there.
March 20, 2013
Best Waxing Place in Miami!!!
The one and only Ina@ Wax Lounge. Ina wax de-verginized me. That can't be a word- whatever. I went to her before I got married and I was super duper nervous. She was friendly, made me feel SO comfortable, and was damn quick. Before I knew it she was all done! I couldn't imagine going to anyone else but her . . .well if push comes to shove I might go to one of the other girls that work with her. What can I say, after my first experience I've become a wax slut.
March 11, 2013
The reason for my negative review is because of the 2 bad experiences I have had here. I have come to get waxed, (eyebrows/bikini/underarms). Eyebrow wax so-so. Everything else was a consistent disappointment. The owner of the salon/Ina has a bit of an attitude (if you don't buy products or fake Pandora bracelets she has for sale) and is always careless. She made me bleed this time around so consider this my last word on this place. I wouldn't recommend this place to anyone.
January 16, 2013
Best Brazilian Waxing Ever!!!!!
I had my first bikini wax at Wax Lounge,I couldn't believe that bikini wax doesn't hurt!!! Ina makes you feel very comfortable,she has an amazing touch,super fast ,10 min takes her to finish a brazilian !!!very professional ,you are the rock !!!Thank you Ina I will be back!!!!
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