Customer Reviews for Rosebery Rooms, The (6)
August 30, 2014
Unreliable. I booked an appointment a month in advance to get my nails done a day before going on holiday. They cancelled the appointment by email with no reason as to why late the day before, this has left me no time to make alternative arrangements. Expect better customer service than sending a computer generated message to cancel appointments.
May 19, 2013
Fullbody massage and tanning
I received some spafinder vouchers so stumbled upon The Rosebery Rooms on the spafinders website. Im not too keen on the whole idea of strangers touching me to be honest but I had a great experience and was made to feel very comfortable. I was greeted and also treated by Neasha, she was very friend and warm and I was instantly at ease. She was professional and thorough also. The place is very clean and light up even though its below ground. All in all, it was a 5 star experience.
January 11, 2013
I bought a voucher and visited the spa, the waxing was least painful and very quick! Rebooked waxing again with a facial - really good results. Next time I will try the massage... Would definitely recommend.
January 10, 2012
Non existing service!
I bought some vouchers through LivingSocial thinking that I am getting a bargain. What a mistake! Have been calling the place for a week or so but no one answers the phone. The voice mail / call minder is full as no one seem to have checked the messages. They still have their old Xmas holiday message on the net and that is what you get from their auto reply. It is 10th January now! No one has replied to my emails either. Obviously Customer Service is not high on their agenda. What is the point of fishing for more business if they cannot cope with it.
July 1, 2011
Small but good
I tend to use this spa for quick treatments during the week during my lunch hour. I've had manicures, eyebrow waxing, eyebrow threading, massages and a back polish. The treatments are always very good although some of the rooms look like they need a bit more tlc. It's not a spa to go to if you want to relax for hours. You have your treatments and then leave essentially but it's perfect for quick treatments during the working week. The prices are reasonable too and they'll always try to fit you in if they can.
October 30, 2008
100% spot on
Rightly the award winning spa, atmosphere is very calming, staff very friendly and proffesional, treatmenta are best I ever had. definately going back
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