Customer Reviews for Oriental Retreat & Spa (5)
January 18, 2010
Massage itself was very good...the rest were less than desirable
The massage was great but the atmosphere was quite noisy since each room weren't completely enclosed. We were able to hear other people in the other massage rooms.
December 8, 2009
I went to this spa because someone from work recommended it. I had a great experience there. I had a facial and massage session. Both were great. I had a very sore back. The masseuse found the 2 sore spots right away and work the knots out. They practice some type of Chinese Qigong massage. I has been to couple other spas before but I never had this type of massage before. It was amazing, very relaxing, very therapeutic. I would defiantly recommend them.
November 17, 2007
Just not my type of Spa
I have been to at least 4 Spas in my life, 1 of them I go to frequently. But until last week I decided to come to Oriental Retreat because I wanted to try their service and possibly start going there instead, after all it was closer to where I live. The receptionist was very friendly, smells really nice once you get in there, lounge looks cozy. I signed up for the monthly special (60min chinese healing massage, 40min reflexology, and FREE foot soak and free something else I don't think I got). They did offer the drink, I declined. So I get changed into my robe, they take me to a room with faux leather chairs, and foot soak waiting for me, so I sit and soaked. A few minutes later they bring in a guy in his robe and told him they couldn't give him the body massage he signed up for, so would he consider feet massage? That was weird, but he accepted reluctantly. So they sit him next to me, weird again. No privacy and we were both naked under our robes, hello!!?? Then 2 asian women comes in, didn't even introduce themselves and just started the reflexology. That part was fine, some very firm pressure but overall fine. Then she starts flopping my legs up in the air "to loosen up" while my robe goes up and down my thigh!! Privacy? Hello??? There's a guy next to me. I am married yes, but not too shy but that was just inappopriate. It felt so uncomfortable. Then they finally take me to get a deep tissue massage, in a 2-person room, but thank God they didn't try to put any one else next to me. But the lights were so bright! It didn't feel or smell cozy or relaxing. So I lay there, waited for the therapist, she comes in, didn't introduce herself. Exposes my bottom like I didn't care, ok fine I'm bearing with it. But the massage was so painful. I do have knots on my shoulders and around the scapula but goodness, she left me in pain! Her strokes are very fast, it wasn't smooth and relaxing. One more thing I just remembered, the ceiling in their rooms are open so I could hear the phone ringing and the receptionist the whole entire time. That's no way to relax. There was a subtle relaxing music in the background but it's not enough to drown out the noise at the front desk. For me, that was a constant reminder of how hectic life is. How do you relax like that? You could have a conversation with someone else from the end of the spa place to the other end. Oh and the massage table makes squeky noises. I don't know. Try it for yourself. This just isn't my type of Spa.
July 26, 2007
Best Spa in town!
I went to try Oriental Retreat & Spa because several of my friends highly recommended this spa. I am a spa regular. I have been going to spa almost every week for years. I have been to many different spas, both good and bad. This one is one of the best! The atmosphere was very pleasant. The staff was very friendly and helpful. The massage therapists are highly skilled with loyal clientele. Many book their next appointments as they check out. The experience was so nice, I felt like been treated like a VIP. I had the 60 minutes Chinese style massage. It was one of the best massages I have ever had. It feels so good, 5 minutes into the massage, I regretted that I did not have time for the 90-minute version massage. The therapist knew exactly where all my tender spots were and exactly how much pressure to apply. She found stressed and tense muscles and she worked out knots I didn’t know I had! I enjoyed my visit to Oriental Retreat & spa so much, I have already booked a 90-minutes massage for my next visit.
May 3, 2007
Not recommended at all. I made a reservation for shiatsu, and I showed up on-time. But a receptionist told me that there was no therapist who can do Shiatsu (??). The receptionist called a manager, who had took my reservation, and after 15 min., the manager showed up to work on my shiatsu. But, the manager was totally in bad mood and gave me a hasty and rough treatment. She was obviously mad at me, but I didn't understand why. I made a reservation properly, and I showed up on-time,,,. She was even gazing at me when I left the place. There might be some mis-communication on their side. My reservation for shiatsu might be recorded as something else. But anyway, I don't think that it was a right way to treat a customer. After all, they are not very-well organized. I don't go back there any more.
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