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About Essential Massage Therapy

Essential Massage Therapy is a Ferndale, Michigan spa that believes that massage is not a luxury for the few; it is an acquirable necessity for all. The spa strives to create a serene and peaceful experience for clients with staff members committed to providing clients with special care and consideration. During the client's first visit, they must fill out a health history form and will work with their therapist to determine treatment needs and goals. Certified and licensed professionals perform a variety of massage modalities such as Swedish, deep-tissue, hot stone, couple's, Thai, reflexology, reiki, neck and shoulder, and chair. Some of the spa's unique offerings include massages relating to women's reproductive health including prenatal, fertility, and labor massage.

Location

Address

22941 Woodward
Ferndale, Michigan ,
48220
United States

Call: (248)547-5428

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Highlights

  • Business Type
  • Day Spa

Treatment OfferingsView business treatment menu

  • Massages
  • Deep Tissue
  • Hot Stone
  • Prenatal/Postnatal
  • Reflexology
  • Swedish

Reviews

Showing 1-8 of 8 reviews
Essential Massage Therapy
4.4 out of 5
Overall rating based on8 Reviews
7of8 (87.5%)
Customers would visit this business again
Review this Business
Somewhat disappointed
1 of 3 People Found This Review Helpful
2.0 out of 5
ByRichardL | November 12, 2011
My family and I have been regular customers of Essential Massage for years and we habitually buy each other gift certificates for birthdays, etc. I happened to find a GC that expired so I called to schedule an appointment and the receptionist told me that it is their policy to not accept expired gift certificates. It's one thing to deny expired coupons but my wife paid $70 for the gift certificate and my feeling is that we should not be denied the use of this certificate. I think that it is a bad business policy. In addition, I have been there and paid for services out of my pocket since the time that my wife purchased the GC.The things that we enjoyed about EM is that it is low key, professional and convenient to our neighboorhood. Unfortunately I feel ripped off and disappointed and Essential Massage has lost a long time repeat customer. I would reccomend that if you go there for services, do not buy a gift certificate.
Would you visit again? No
Service Quality4 out of 5
Service Variety3 out of 5
Atmosphere3 out of 5
Staff Expertise3 out of 5
Response fromEssential Massage Therapy

"Gift certificates are available for purchase and make a great gift. They do, however, expire within one year of purchase and we cannot extend the expiration date. We apologize, but gift certificates cannot be replaced if lost." This policy can be found both in our brochure, as well as on our website. We also try our best to state our policy to every client who buys a gift certificate at the time of purchase. Our number one goal is customer satisfaction and we apologize for any disappointment you may have had with both our policies and your experience. Unfortunately, our receptionists do not have the authority to make exceptions to our policies, however, if you would like to speak with a manager regarding this matter please feel free to call our office at 248-547-5428. In the past we have allowed loyal and valued customers to use expired gift certificates Monday thru Friday with manager approval. Again we sincerely apologize for any inconvenience and hope that you will give us the chance to resolve this matter.

The best massages around!
4 of 8 People Found This Review Helpful
4.0 out of 5
BySarahF | April 7, 2011
I have been here on a few occasions and each massage I have had (all different therapists) have been amazing. The spa is not "fancy". Its very low key, down to earth which is nice when you just want to run in, get a massage. The parking is good - both lots and street parking nearby. I would not hesitate to send anyone there. The massages are reasonably priced and a much better massage than a lot of the big name spas in Birmingham. Its really my go to place!
Would you visit again? Yes
Service Quality5 out of 5
Service Variety5 out of 5
Atmosphere4 out of 5
Staff Expertise5 out of 5
Best massage in the Detroit Area
7 of 20 People Found This Review Helpful
5.0 out of 5
Bycathleenr | November 21, 2010
I just received a deep tissue massage from Lisa and I have to say it was the best massage I've EVER had. The entire experience was wonderful. The staff was professional, the atmosphere was calming, and the aches I went in with are gone. I've already booked my next appointment it was that good!
Would you visit again? Yes
Service Quality5 out of 5
Service Variety5 out of 5
Atmosphere5 out of 5
Staff Expertise5 out of 5
Awesome Experience!
17 of 28 People Found This Review Helpful
5.0 out of 5
ByTiffanyB | May 23, 2009
I got a deep tissue massage from Lucas and it was great! He targeted my problem spots and when I left I was in a lot less pain than when I arrived! His expertise was evident in his ability to tailor the massage to my needs instead of just going through a standard routine. Thanks!! I'll be back soon!!
Would you visit again? Yes
Service Quality5 out of 5
Service Variety5 out of 5
Atmosphere5 out of 5
Staff Expertise5 out of 5
Great experience!
21 of 40 People Found This Review Helpful
5.0 out of 5
ByJoeR | February 7, 2009
My first visit to the spa was a great experience! The staff was very friendly, the room was quiet and relaxing and Lisa gave an excellent massage. I will definitely be back!
Would you visit again? Yes
Great massage!
14 of 36 People Found This Review Helpful
5.0 out of 5
ByTMK1 | September 17, 2008
I just moved to this area from Chicago and I used to get massages almost every week. I'm so happy I found Essential to continue my regimen in Michigan and get out all my sore spots. The staff was so nice and even recommended all the best lunch spots. It was quiet and the dark colors were relaxing. I have seen two therapists here so far and both were good. Lisa ROCKS!
Would you visit again? Yes
prenatal message
21 of 39 People Found This Review Helpful
4.0 out of 5
Byawesomema85 | February 27, 2008
Twice I've been here and I have had totally different messages and they both were better than the average mesuse.
Would you visit again? Yes
Greatest Massage Ever!!
18 of 46 People Found This Review Helpful
5.0 out of 5
ByTracy622 | March 7, 2007
Essential Massage Therapy was beautiful, clean, modern decor and lots of friendly staff members. I have to say that I get massages about 4 times a month and this was the best expirence I've had to date. This was my first visit to Essential Massage Therapy, but it will not be my last. I highly reccomend anyone who is looking for a great massage and friendly people to visit this wonderful place!!!!!
Would you visit again? Yes
Showing 1-8 of 8 reviews
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Essential Massage Therapy

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Address & Contact Info

For more information call (248)547-5428 or visit www.emtherapy.com