August 23, 2013
A pathedic JOKE!!!
I came to this spa as i found it via Internet.. it had a nice ambiance. looks are quite deceiving!! first off my appointment never got fully scheduled, finally the rude receptionist, Kayla, "found a way to fit me in" i was then told to go to the second floor, no one walked with me or showed me around.. i came to the 2nd floor and was told a spa attendant would assist me... i was then rushed the entire time. the massage was terrible!! and they shorted me on my time.. they do not even offer a full 60 minute treatment.. ridiculous! the stones were way to hot and the person didn't seem interested in my treatment! her name was rosey. the hana room was amazing, except for the dirty copper tub! i was then taken to the "roof top" to have a mimosa and lunch, i was glad to be joined by spiders and 105 degree heat! when i asked if i could please eat somewhere more comfortable i was told no sorry, this is all we have. afterward i wanted to speak with a manager and i was very shocked at what came to speak with me. ... i believe the things name was terry? she was so sloppy and unprofessional. when i discussed with her my my concerns she treated me as if I was in the wrong, terrible, terrible, terrible!!! stay far away!! save your money.