Customer Reviews for Farah Salon & Spa (9)
September 8, 2013
Great great great
Friends of mine referred me to this place. Great work as promised! My color and cut looked amazing, best salon in Richmond Hill.
May 24, 2012
great with eyebrows!
Last time I was there , they did an amazing job with my eyebrow shaping, very happy about that !
December 31, 2011
Do NOT trust them with your hair!
I usually have my regular salon that I go to but couldn't afford it after coming home from University so I randomly chose this place... this was in May, and still to this day, I regret ever stepping foot in that place. To make a long story short I used to have hair past my boobs, and when I asked for a cut of 2 INCHES MAX. (my hair was dead and I knew it needed a good cut) the lady proceeded to chop almost 7 inches of hair clean off. I spent the next 3 hours of my appointment crying my eyes out which she thought was totally rude and accused me of making a scene, she gave me attitude and told me that I was not aware of the latest trends. Not to mention, she never introduced herself to me or even asked what I was looking for (I told the assistant about the 2 inches, but the lady that actually cut my hair just walked over played with my hair for a few seconds then CUT) ALSO, she tried to make me pay for the cut. YA RIGHT. The only time I would ever go back to this pace would be to shave the head of that dreadful women.
December 18, 2011
WORST PLACE EVER
horrible experience. dont even bother.. especially with the facials.. made me breakout so much.
November 17, 2011
Rude and condescending
I went there the first time and after convincing the owner to bleach my hair I thought she was understanding and the colour was amazing. I went back to do my roots and even though I stressed, repeatedly, I wanted to keep my blonde and have darker roots... she dyed my entire head two shades darker. This was not a misunderstanding, I was told all she was putting in was toner. After it was rinsed and I realised the mistake I was extremely upset and rather than offering condolence and accept there was a mistake she accussed me of having an attitude, being too young (23) to realise my colour was flattering, and that I would get used to it. She eventually offered to fix it, after a week to see if I got used to it, so when I called to book another appointment she accused me yet again of having an attitude and causing a scene (in front of one other customer for my 3 hour visit!) and making her day terrible because I was crying and upset. I've been dying my hair for 8 years and have tried many colours- I will put up with this shade but I am so upset that someone who says this is her passion could be so unprofessional and rude. I am so glad to say I never will be going back there.
November 15, 2010
i just was there on wknd, and to be honest I was not too sure if i should go to this spa or the other one i had in my mind! (location/ commute issue).... but I said let me try their hair coloring services in here too ! Let me just say that not only i was impressed myself, but i was getting compliments right, left and centre!.. Shab really did a great job, and her suggestion of the choice of the color really worked!
August 24, 2010
Quiet Relaxing Atmosphere!
Good service, very relaxing environment.... Welcoming ! I did highlights, it turned out great, but I think its a bit over priced. I am booking next for a hair cut...
August 19, 2009
They treated me like a princess! It's a relaxing getaway from daily routines:)
January 3, 2008
Thank you all at Farahs who made my visit a most memorable one. All were professional and welcoming. Atmosphere was beautiful and relaxing. I tried the spa package "True You" and was very pleased. Made another appointment to have my hair done. See you all very soon!
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