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About House of Elan
This spa, located in Kansas City, Missouri, has three treatment rooms as well as one massage room, a pool, and a sauna. Décor is Asian-inspired, and treatments focus on anti-aging, laser hair removal, cellulite contouring, and relaxation services. Guests are provided with complimentary valet parking, as well as beverages while they select treatments from the spa's menu. The staff consists of Kelly Nagy, a licensed aesthetician and certified technician, Tina Arnone, R.N. a licensed aesthetician and certified technician, Lisa Cunningham a licensed aesthetician, Nicole Moore, a licensed massage therapist, Kelly Bay, an aesthetician and a massage therapist, and Dr. John Verstraete, the owner and medical director of the facility and owner of the Playa Physicians Group, which is affiliated with the House of Elan.
All therapies are FDA-approved and performed under the supervision of Dr. Verstraete. Treatments include laser hair removal, FotoFacial RF treatments, microdermabrasion, skin tightening treatments, the VelaSmooth cellulite reduction system, teeth whitening, Botox®, IPL, body treatments, facials, massage, body scrubs, and Photorejuvenation therapies. Some of the spa's unique offerings include Sculptra®, a facial fat loss restoration/correction therapy commonly used on HIV patients, and Lipolite®, a new noninvasive technique that delivers liposuction-like body contour enhancements.
Location
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ADDRESS
906 W. 48 Street
Kansas City,
MO
64112
United States
Services
Body Scrubs
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Salt Scrub
Massages
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Aromatherapy
Deep Tissue
Hand/Foot
Hot Stone
Prenatal/Postnatal
Swedish
Facials
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Acne/Deep Cleansing
Anti-aging
Back Facial
Custom
Glycolic Acid
Men's
Hair/Nail Services
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Eyebrow and Lash Tinting
Waxing
Facilities & Amenities
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Locker Room
Robes Provided
Sauna
Showers
Slippers Provided
Steam Room
Whirlpool, Jacuzzi
Body Wraps
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Cellulite
Other
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Naturopathic Medicine
House of Elan
3.30 out of 5 stars
Overall rating based on
10 Reviews
6 of 10
(60%)
Customers would visit this business again
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Received first degree burns and NO reimbursement!!
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1.00 out of 5 stars
59 of 104 People Found This Review Helpful
I was on my third treatment for laser hair removal. During the treatment I stated how badly it hurt, and how I didn't remember it hurting this bad last time. She was INCREDIBLY RUDE and stated that it was a laser not a toy, and that I should have bought the numming cream. Turns out the next day I had first degree burns all over my right under arm. I went to see their doctor and he confirmed the burns and wrote me some prescriptions stating that he would refund my money and pay for the prescriptions. Then days later decided he wasn't going to reimburse me for anything; EVEN THE PRESCRIPTIONS. On top of this event, I had my apts. changed without notice TWICE. Worst experience ever and I suggest NEVER going to this "spa".
Would you visit again?
No
Service Quality
1.00 out of 5 stars
Service Variety
1.00 out of 5 stars
Atmosphere
1.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
Did you find this review helpful?
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Bachlorette Party at the Spa!
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5.00 out of 5 stars
133 of 264 People Found This Review Helpful
I planned a bachlorette party here! Regena, the manager, did a great job communicating with me to give my friend the party of her dreams! All the staff were very friendly and treated all of the ladies like queens! The actual spa is absolutely GORGEOUS! We truly didn't want to leave. You feel like you have escaped to another world when you are there. I personally recieved a facial, brow wax, and massage. I have never had a facial or massage before this. Both staff member took their time explaining to me what they were going to do. During the facial, the esthctian (sp?) told me what she was putting on my face and what they benefits were. During my massage, the massuese made me very comfortable, making sure I wasn't too exposed by tucking the sheets in. Both services were AMAZING!!! I am so glad that I planned the bachlorette party here. It will be unforgettable.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Did you find this review helpful?
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A Regular Client
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4.00 out of 5 stars
203 of 401 People Found This Review Helpful
I've been a regular client for about 10 months and rate their facials and laser treatments as very good. I also like the fact they can usually work you in on short notice (2 days). The aestheticians, especially Kelly, are knowledgeable and professional...but as some other reviewers have stated, the phone/front desk staff needs improvement.
The only negative experience I had was a botox treatment that caused some bruising around my hairline but that can happen.
I love the atmosphere which is warm and relaxing. In winter months, there's a fireplace going in the waiting room. The spa is well maintained and clean. The medical dr. is available to discuss treatments and has always taken time to answser my questions. I've never felt like he's trying to sell me a service I don't need.
I've never had a massage here so can't comment about that experience.
Would you visit again?
Yes
Service Quality
3.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
Did you find this review helpful?
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Horrible Place. Infectious Disease Patients share bathroom too.
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1.00 out of 5 stars
222 of 437 People Found This Review Helpful
Nasty staff, bad service, waste of time and money. I left feeling totally upset. Never go.
Found this place on Spafinder and all I can think is that the good reviews were faked by their own staff.
The reality is that this is a bad place.
Steer clear of the injections.... cuz the place is shared with infectious disease patients....ugh.
Would you visit again?
No
Service Quality
1.00 out of 5 stars
Service Variety
1.00 out of 5 stars
Atmosphere
2.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
Response from House of Elan
Disgruntled ex-employees can use this review space as they wish unfortunately!
It's odd that no one by this name had services at the spa from Sept. through December.
I believe every Dr's office has some sort of patients with infections or disease.
Did you find this review helpful?
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beyond my wildest dreams!
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5.00 out of 5 stars
223 of 449 People Found This Review Helpful
my husband gave me a spafinder gift certificate for our anniversary so i went online to find the best one in my area. i was a little surprised when i read the reviews for house of elan because they were so conflicting, but the pictures were beautiful so i thought i would give it a shot. from the moment i walked through the door i was treated with generosity and respect. i went in for just a facial, but after my conversation with the esthetician and seeing how knowledgeable she was, i purchased 2 more services including botox! my entire experience at the house of elan was pure bliss and beyond what i could have ever expected. i truly found the entire staff to be personable and well educated in their respective fields. DO NOT BELIEVE THE BAD REVIEWS! i would recommend this spa to anyone that wants a first class experience!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Did you find this review helpful?
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Steer Clear.....Awful
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1.00 out of 5 stars
223 of 436 People Found This Review Helpful
Awful staff and terrible service.Building may be decorated but that only goes so far. No one I know ever goes again.Never.Now I know why.
I hated the overt meanness and bad attitude of the staff and poor service.Dirty bathroom too. Really sick infected people are using the main bathroom! Yuck and potentially dangerous.
I went to enjoy and be kind and was mistreated on every level. I wonder if the staff is trained properly beyond the very lowest basics and just acting superior to compensate for truly poor services.
I would visit this spa again? No
Would you visit again?
No
Service Quality
1.00 out of 5 stars
Service Variety
1.00 out of 5 stars
Atmosphere
3.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
Response from House of Elan
Ex-employee!!! You loved the place when you were here!!!!
Did you find this review helpful?
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Very disappointed
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1.00 out of 5 stars
243 of 484 People Found This Review Helpful
I found House of Elan on spafinder.com, and it was the first spa that populated. Online pictures looked nice, it was reviewed favorably so I gave it a try. Oh wow was I disappointed. I asked (and paid for) something that was supposed to be a relaxing massage. It was NOT a massage. My "masseuse" used Vaseline Intensive Therapy LOTION instead of massage oil, and she sort of lightly touched me instead of giving me a massage. I'm pretty sure she didn't have any idea what she was doing. My boyfriend can give me a WAY better massage, with oil, and I would have been more relaxed, and saved the $85 plus tip. What a waste of time, effort, and money.
Would you visit again?
No
Did you find this review helpful?
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The best place you could ever go to
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5.00 out of 5 stars
252 of 459 People Found This Review Helpful
My first trip at this beautiful spa was an experience in iit's self.
It was like walking into another world with out traveling. I was taken on the grand tour and was treated like a queen. Not only was I treated this way on my first visit but on every visit. The girls are very friendly and very helpful. The waterfall is so relaxing while you wait upstairs in the beautiful living room where you have access to the kitchen for gormet coffee, bottled water or just sit out in the breath taking court yard where you can relax by the pool. Soothing music, where you can relax and be pampered while waiting for a wonderful facial, massage, botox, laser hair removal and many many more treatments too numerous to mention. If you are in Kansas City for vacation, Christmas Lights on the Plaza, or just visiting, be sure to call for an appointment at this med spa. It is an experience you will never forget and it will make you want to come back for many more visits.
Would you visit again?
Yes
Did you find this review helpful?
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Great experience!!
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5.00 out of 5 stars
224 of 425 People Found This Review Helpful
What a beautiful place! I will go no where else. This place does everything I need - massage, facials, laser and Botox! They even do teeth whitining! I highly recommend this place. I felt relaxed and peaceful when I left; I really didn't want to leave! Thank you for everything!
Would you visit again?
Yes
Did you find this review helpful?
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An awsome experience
By
Maggy
|
October 16, 2007
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5.00 out of 5 stars
232 of 479 People Found This Review Helpful
I never knew such a place existed right here on the plaza. A true delight, and the attentive staff make it an awsome experience. No other spa here comes close. I almost hate to pass on the secret. I will be back again and again.
Would you visit again?
Yes
Did you find this review helpful?
Location & Hours
Business Address
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House of Elan
906 W. 48 Street
Kansas City,
MO
64112
United States
Facilities & Amenities
Facilities
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Steam Room
Showers
Changing/Locker Rooms
Sauna
Jacuzzi
Amenities
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Changing/Locker Rooms
Slippers Provided
Robes Provided
Credentials
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Dr. John Verstraete is the owner and medical director of the spa as well as the Playa Physicians Group, which is also affiliated with the House of Elan. He earned his undergraduate degree from the University of Missouri-Kansas City and graduated cum laude as a Doctor of Osteopathic Medicine from the University of Health Sciences, the College of Osteopathic Medicine. His residency in internal medicine and his fellowship in infectious diseases were completed at the University of Missouri-Kansas City. He is board-certified by the American Board of Internal Medicine and currently serves on two Infection Control Committees affiliated with the Independence Regional Health Center and the Medical Center of Independence.
Dr. John Verstraete ist der Eigentümer und medizinische Direktor des Spas und der Playa Physicians Group, die mit dem House of Elan zusammenarbeitet. Er erhielt seinen Undergraduate-Abschluss von der University of Missouri-Kansas City und seinen vollständigen Abschluss „cum laude" als Arzt für osteopathische Medizin von der University of Health Sciences am College of Osteopathic Medicine. Seine Facharztausbildung zum Internisten und eine Spezialausbildung für Infektionskrankheiten machte er an der University of Missouri-Kansas City. Er ist vom American Board of Internal Medicine zertifiziert und ist derzeit Mitglied in zwei Komitees zur Kontrolle von Infektionskrankheiten, die mit dem Independence Regional Health Center und dem Medical Center of Independence zusammenarbeiten.
Le Dr. John Verstraete est le propriétaire et directeur médical du spa et du Playa Physicians Group, qui est affilié à House of Elan. Il a obtenu son diplôme de premier cycle à l'université du Missouri-Kansas City et a été diplômé avec les honneurs en tant que médecin ostéopathe de l'université Health Sciences, College of Osteopathic Medicine. Il a effectué son internat en médecine interne et son fellowship dans le domaine des maladies infectieuses à l'université du Missouri-Kansas City. Il est agréé par l'American Board of Internal Medicine et siège actuellement à deux comités de contrôle des maladies infectieuses affiliés au Independence Regional Health Center et au Medical Center d'Independence.
House of Elan
By
unknown | Saturday, May 26, 2012
