About Coldwater Creek, The Spa in Chula Vista
Coldwater Creek – The Spa aims to ensure that every detail has been conceived with comfort in mind. The spa strives to offer a natural setting of earth tones to give guests a place to relax and get away from the hustle of the day. Services cater to both men and women and include facials, massage, nail care, body treatments and skincare treatments for which carefully selected organic products are used with each. Spa packages are available as well.. Guests can enjoy a complimentary foot soak prior to any skincare or body treatment in the spa’s quiet relaxation room. Customized services for teens are also offered. Coldwater Creek – The Spa opened its first day spa in 2006 in Tigard, Oregon, and since has opened nine locations across the United States.
Coldwater Creek, The Spa in Chula Vista
Address & Info
2015 Birch Road,
Chula Vista, CA 91910
Chula Vista, CA 91910
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Menu of Services
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Hair Styling and Care
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Customer Reviews (7)
September 4, 2012
I went to Coldwater creek twice and had a fantastic experience overall. The first time I got an Ultimate Mani/Pedi....and it was 7/10. The manicure was so-so, but the pedicure literally swepted me off my feet. I had a hard time walking afterwards because I was literally on cloud nine. The second time I went back for a Quick Polish Change (hands) and the Ultimate Pedi....definitely 100x better than the first time. The atmosphere alone is worth going back, but I highly recommend the Ultimate Pedi. It's $80 ($85 with french) but well worth it.
September 16, 2010
I had previously reviewed this spa and the bad experience I had. Since that review, the management FINALLY called me and made it right. I returned for my HOT STONE MASSAGE, ANTI-AGING FACIAL AND HOT STONE PEDICURE and was treated like a queen. I will be returning and am happy about this as the spa is within walking distance to my home. I just wish that there had been COMMUNICATION before my services had been switched. Hopefully, the spa has learned from this and won't do it to another customer!
September 4, 2010
My best ever spa experience!
My first visit to this spa was a gift from a friend for a pedicure and manicure. The atmosphere was very relaxing and serene. The relaxation room and tea was an added bonus. My manicure was nice but my pedicure was unlike any pedicure I've ever had! It was definently the best I've ever had. By the end I had fallen asleep. I've never fallen asleep for a pedicure. I tell everyone about my experience there and even have my mother in law hooked too. I have and will continue to use this spa.
August 18, 2010
REPEAT CUSTOMER...NOT ANY MORE!
I booked a hot stone massage, anti-aging facial and hot stone pedicure (IN THAT ORDER, requesting CERTAIN therapists) 2 months ago. Prior to my appointment I went to an accupuncture session with the massage to follow after my short drive to the spa. As I was sitting in the "relaxation" room, my massage therapist came in and took another client. My nail therapist (THIS WAS SUPPOSED TO BE MY LAST SERVICE) got me. I told her I did not book this first but she gave me an excuse that she had come in "just for me" even though I know this is her regular work day. (WHO BOOKS PEDICURES BEFORE A MASSAGE?) I could NOT relax because I was so angry that the schedule had been changed without any consideration to me! I told the manager how I felt and that I would not be staying for the additional services because no one considered me when the changes were made and I was upset. (CALM, RELAX, REJUVENATE...THIS WAS NOT HAPPENING) We rebooked my services for a month later (because I still wanted the same therapists and the same order) and here's the kicker...she STILL CHARGED ME FOR MY HORRIBLE EXPERIENCE! I was still fuming when I got home so I called corporate. They cared so much that it's been 2 days and they have yet to call me back!
May 29, 2009
From the beginning to end, the staff was very helpful and nice. I was able to book an appointment one day prior to going in. I had a deep cleansing facial. The aesthetician was informative as to what products she using and what she was doing. She did a great job in giving me a relaxing neck & shoulder massage. Checking out was easy. The staff tell you what products were recommended, but don't push you into buying them. I would definitely go again since there aren't a lot of spas in this geographical area and the prices are reasonable.
April 16, 2009
Hot stone pedicure indulgence!
Although the hot stone pedicure is pricey...it is the most relaxing experience I have ever had...twice! I find it difficult to relax and fall asleep, especially when someone is "working" on me...but this is so indulgent and realxing, I've fallen asleep both times!
November 25, 2007
Personal customer services is good. The staff actually took me on a tour of the spa prior to making an appointment. Phone messages are really not answered promptly. I called to make an appt and they called me back two days later. Appointments are difficult to make. They are a busy spa and they are usually boked weeks in advance. So, if you are looking for a massage within three weeks of making an appointment, you have better luck going to a different spa altogether. Grand opening special or timed special offers are great but since it is very difficult to book an appointment, you most likey would lose out on the specials when it expires. Sometimes, they will make some adjustments. Just ask the front desk. Overall, I think they are an average spa. Customer service is good but not exceptional. However, for people who live in the area, there really aren't a whole lot of choices within the geographic area. But if one is willing to travel a little bit farther, one could get an appointment quicker and would probably get the same sort of services and personal attention.
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