• Undine's Retreat Day Spa Inc.
  • Undine's Retreat Day Spa Inc.

  • About Undine's Retreat Day Spa Inc.

    View Treatments Menu  

    Undine's Retreat Day Spa started as a home-based business in Vedder Crossing in Chilliwack, British Columbia. Now located on Chilliwack's Airport Road, the spa also encompasses a full-service hair studio. Spa services include body treatments, facial skin care, hand and foot treatments, hair removal, eyebrow and eyelash shaping, tinting, and perming, and makeup application including bridal services. Add-ons including lip masques, nail art/decals, and brow shaping with facials are also available.

    Location

    Undine's Retreat Day Spa Inc.

    ADDRESS

    101-45935 Airport Road
    Chilliwack, BC  V2P 1A3
    Canada

    Phone: +1(604)703-1344

Services View Treatments Menu

Body Scrubs

Salt Scrub

Sugar Scrub

Body Wraps

Algae/Seaweed

Mud

Facials

Acne/Deep Cleansing

Anti-aging

Back Facial

Exfoliating

Men's

Rosacea

Sensitive/Calming

Signature

Teen

Facilities & Amenities

Food/Beverage Available

Robes Provided

Slippers Provided

Hair/Nail Services

Eyebrow and Lash Tinting

Makeup Instruction/Application

Manicures

Pedicures

Sunless Tanning

Waxing

Massages

Aromatherapy

Back Massage

Couples

Deep Tissue

Hand/Foot

Hot Stone

Lymph Drainage

Prenatal/Postnatal

Reflexology

Scalp

Swedish

Undine's Retreat Day Spa Inc.

3.25 out of 5 stars
Overall rating based on 4 Reviews
2 of 4 (50%)
Customers would visit this business again
Write a Review
Not that great
By chalrotted | February 13, 2011
1.00 out of 5 stars
I booked a pedicure with a Spa coupon. I was not impressed at all. I was on my way to Europe and 3 days after I got my pedicure, all my nail polish was gone. I did not find the service too professional!
Would you visit again? No
Service Quality
1.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
1.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
Response from Undine's Retreat Day Spa Inc.

In answer to above review, I would like to state that our pedicures will last up to 6 weeks, depending on the "wear & tear" by the client. Our clients leave wearing complimentary flip flops and are advised that the polish needs to set for 3-4 hours before any socks or shoes can be worn. My team consists of certified professionals who have the best interest of all our guests in mind. I would like to welcome any one who is interested to come and check us out. Spa Greetings, Undine Miller

Very Friendly
By AlisonA | November 20, 2010
5.00 out of 5 stars
I was looking for a spa to buy a gift certificate for my niece for Christmas. I called a few places in Chilliwack and they all recommended this place. I called and they were so friendly and helpful in getting th certificate for me. They are also going to decorate a gift bags and deliver it for me. That is great service in my books.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Wonderful, wonderful experience!!
By NicoleA | October 25, 2010
5.00 out of 5 stars
I escape to Undine's Retreat as often as my busy schedule permits and I am always pleased with the relaxing, intimate and soothing atmosphere. The staff are very professional and attentive before, during and after my spa experience. Undine's personal blend of organic tea is worth the 60 km round trip!! I have enjoyed manicures, pedicures, facials and massages at Undine's over the past few years and although there are many spas in my area, I have not found any to equal hers either in terms of value or quality. I would recommend this facility to anyone: both the busy person on the go with just time for a quick manicure on the go, or the luckier person in search of a first-class massage or body treatment.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Pretty sure I have a toe infection now....
By JenF | August 3, 2010
2.00 out of 5 stars
I visited the spa recently with a bunch of girlfriends for a shower. The atmosphere was okay, but there was a lot of kind of tacky bits and pieces here and there which kind of ruined the idea of where I think they were trying to go with their decor. A lot of us were having pedicures, and they only had 3 stations, so they put out one of those anti-gravity camping chairs for a fourth station. And then the foot soaks were in large stainless salad bowls. What??? The tools were brought to my station in a wet paper towel and when I asked if they were just out of the sterilizer and if they were hot, the girl said "oh no, just in warm water." Yikes. I would have stopped her right there, but I didn't want to ruin the day for the bride so I just hoped for the best. It was a very mediocre pedicure, even by express pedicure standards. Three days later, and my toes are still really sore around the nail beds and red rimmed. I'm praying this isn't going to turn into a fungal infection. Would I visit there again? Probably not. I'm a stickler for cleanliness and personally, I think that most places at least offer you a glass of water when you go in and have a bit better atmosphere.
Would you visit again? No
Service Quality
2.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
3.00 out of 5 stars
Staff Expertise
3.00 out of 5 stars
Response from Undine's Retreat Day Spa Inc.

Upon reading Jen F's review, I need to respond to some of her comments: I am very proud to have been operating Undine's Retreat for the last seven years at its current location. We have been voted the "Best Spa in Chilliwack" for the past five years. My team and I are all certified professionals and committed to provide the best experience possible for all our guests. We use stainless steel bowls & anti-gravity chairs when a group of more than three guests at a time receive pedicure services, since we only have three pedicure stations available. The aestheticians' implements are disinfected and sanitized between each guest's service! During the soaking phase of the feet, we serve either water, our signature tea or organic coffee. Since I do not know Jen F's full name, nor her friends', I am not able to check back for any reason why her pedicure was mediocre. As a business owner I need to know if a guest leaves not satisfied with a service in order to address her/his concerns immediately. I am inviting anyone to stop by, check us out and see for yourself. Spa Greetings, Undine Miller Undine's Retreat Day Spa Inc. undine@undinesretreat.com www.undinesretreat.com

Location & Hours

Business Hours

Monday 9:00 AM to 6:00 PM

Tuesday 9:00 AM to 8:00 PM

Wednesday 9:00 AM to 8:00 PM

Thursday 8:30 AM to 8:00 PM

Friday 9:00 AM to 8:00 PM

Saturday 9:00 AM to 6:00 PM

Sunday Closed

Business Address

Undine's Retreat Day Spa Inc.

101-45935 Airport Road
Chilliwack, BC  V2P 1A3
Canada

Phone: +1(604)703-1344

Facilities & Amenities

Amenities

Slippers Provided

Robes Provided

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Undine's Retreat Day Spa Inc.
By unknown | Wednesday, June 19, 2013
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