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About Elizabeth Arden Red Door Spa
When guests escape through the Red Door they are immediately immersed in the luxury that is synonymous with Elizabeth Arden. Guests may select signature spa and salon services from an all-encompassing menu of services and treatments, which includes skin care, massage, and body treatments as well as nail care, hair design, and makeup artistry. Red Door Spa is committed to enhancing the lives of its guests through beauty, harmony, and well-being.
Location
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ADDRESS
6121 West Park Boulevard, The Shops at Willow Bend
Plano,
TX
75093
United States
Phone: +1(469)366-0132
Services
Body Scrubs
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Sugar Scrub
Body Wraps
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Algae/Seaweed
Mud
Facials
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Acne/Deep Cleansing
Anti-aging
Men's
Sensitive/Calming
Signature
Teen
Facilities & Amenities
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Robes Provided
Slippers Provided
Hair/Nail Services
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Hair Styling and Care
Makeup Instruction/Application
Manicures
Pedicures
Waxing
Massages
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Back Massage
Couples
Deep Tissue
Hot Stone
Prenatal/Postnatal
Swedish
Elizabeth Arden Red Door Spa
2.90 out of 5 stars
Overall rating based on
10 Reviews
4 of 10
(40%)
Customers would visit this business again
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Mary Ann is the finest nail artist on the planet!
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5.00 out of 5 stars
I was so tired of going to the walk in nail places so I tried The Red Door. Mary Ann is awesome. She knows so much about nails and is so creative. The place is super clean and the entire staff is friendly and welcoming. I go every two weeks and they consistently et everything right!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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Never Again ...
By
JudyC
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April 21, 2011
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1.00 out of 5 stars
I've been to Red Door several times in the last few years for hair color/hair cut services w/Danielle and Katie. Both were exceptional in talent & professionalism, not to mention they were always friendly & lifted my spirits just being around them.
I was never impressed with the arrogance of the front desk staff... where do they find these snooty girls? It was as if I was supposed to feel "lucky" to be sitting in their waiting area being served cranberry juice. Seriously?!?? There are nail / hair salons on every corner in a big city like Dallas. I've been treated far better at those "walk-in" shops from strangers who've never seen me before than I was at Red Door in Plano. Quite frankly, they give Red Door a bad name w/their superior attitudes & mediocore (at best) service. Red Door used to be perceived as a premium salon with top rate stylists & employees. Not this one! I tolerated the lack of professionalism & ONLY continued to use Red Door because of Danielle and Katie.
You can imagine my shock & dismay when I recently rec'd a letter stating they're no longer working there, & that I could receive 20% off services with another technician. You must be kidding me!! Red Door lost the two best assets they ever had.
Would you visit again?
No
Service Quality
0.00 out of 5 stars
Service Variety
1.00 out of 5 stars
Atmosphere
2.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
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Way too expensive for what you get.
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3.00 out of 5 stars
I have had a pedicure, facial, and swedish massage all on different occasions and I never felt like it was worth what it cost. I won't go back for overpriced services
Would you visit again?
No
Service Quality
4.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
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Very Disappointed
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2.00 out of 5 stars
While services and service staff was great, front desk was cold, unwelcoming, unhelpful and totally disappointing. "Spa lunch" was California Pizza Kitchen brought in, dumped on a plate and double the charge. Could not accommodate wedding party of nine as a group We were separated throughout the experience. Did I mention the rude front desk? Absolutely the rudest I have ever experienced.
Would you visit again?
No
Service Quality
2.00 out of 5 stars
Service Variety
1.00 out of 5 stars
Atmosphere
2.00 out of 5 stars
Staff Expertise
2.00 out of 5 stars
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Awful-
By
AmyJ
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October 3, 2010
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1.00 out of 5 stars
How do I begin. I booked a pedicure for myself (just had one 5 days earlier) but my best friends surpise bday party was Sat and her husband asked me to get her out of the house. So she had a mani/pedi and I had a pedi. I spoke with Isabella several times at she ensured me we could be out by 6:45 at the latest. My nail tech Anna was RUDE. I have calluses on my feet..always have...she laughed at the and talked about them to everyone around us..she embarrased me so bad I would have walked out if I was alone. The customer beside me was so upset for me. My best friend did not even get to have a pedi with me...they did her mani first? Customer service? Not only that...I continued to ask if we could get out by 6:45 and we did not get out until 7:13. Her "gel" nails were messed up on two nails and they tech did not know how to fix them? So we paid 110 for a mani/pedi for nothing and I paid 70 for a pedi and I wish I never went. The music was so lound you could not even hear yourself thing more less relax.....this place and people are so RUDE and you minus well go to one of the walk-in places....it would have been better....save your money!!
Would you visit again?
No
Service Quality
2.00 out of 5 stars
Service Variety
2.00 out of 5 stars
Atmosphere
1.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
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pampered? no.
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2.00 out of 5 stars
I loved the service I received, but to call it a spa? no. The relaxation room is nifty..but there are many of those in town. I challenge this 'SPA' to meet the challenge of an exclusive, relaxing, pampering place to WANT to go. Today it is just another place to sit and wait for a service. We pay too much for just average. (i agree with the other reviews about listening to how the staff treats the clients on the phone..or rather after they hang up...RUDE!!)
Would you visit again?
Yes
Service Quality
3.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
3.00 out of 5 stars
Staff Expertise
3.00 out of 5 stars
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I've Enjoyed This Spa For Years
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4.00 out of 5 stars
I really enjoy this Red Door. I've been to others & the staff have been snobby. This one has the friendliest, warmest staff you've ever seen. They're so kind & greet you by name. I generally use these services, as I find them very good to excellent in a consistent way: hair coloring, hair cutting, makeup, and massage. I've had manicures, pedicures, and facials there as well & they were average to good. This is my "home spa" and I would recommend it to others.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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Great Experience
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5.00 out of 5 stars
I have been to this spa on several occasions, which I think says that I enjoy being pampered at this particular spa! The massages are excellent!!!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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Average at best
By
RainR
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January 5, 2010
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3.00 out of 5 stars
I arrived 15 minutes before the pedicure was to begin. I waited in the waiting area which is the front room (no privacy) and had nothing to read or do but just sit. It was ineresting to hear how the front desk people dealt with clients over the phone. The service started on time but it was nothing that blew my socks off. I remember The Red Door being "the place" several years ago, but now it is average at best. The service finished 5 minutes early which I felt could have been used to do more massage on my legs or feet. I LOVE pedicures because I enjoy having my feet rubbed but my boyfriend gives me better foot massages at home. I probably will not return because I didn't feel the service outweighed the price.
Would you visit again?
No
Service Quality
3.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
2.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
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Body scrub/foil wrap
By
MT
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November 27, 2009
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3.00 out of 5 stars
I had a body massage/foil wrap when they had a special for $50 in October 2009. This service really wasn't that great for the price! I'd rather pay the full price at Nordstrom for their body wrap and really get my money's worth. It so much more professional and the people are so down to earth and not snobby!
Would you visit again?
No
Service Quality
2.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
3.00 out of 5 stars
Location & Hours
Business Address
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Elizabeth Arden Red Door Spa
6121 West Park Boulevard, The Shops at Willow Bend
Plano,
TX
75093
United States
Phone: +1(469)366-0132
Facilities & Amenities
Amenities
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Slippers Provided
Robes Provided
Elizabeth Arden Red Door Spa