Customer Reviews for SusTus Health Spa (7)
January 15, 2015
Had a gift card and was charged
I called to make an appointment because I had a gift card and wanted to make sure that they knew that before I booked. I left a message, asking them to call me back. I get a TEXT MESSAGE telling me to book online. Okay, so I book online and they ask for a credit card. I figure it won't be charged until the service is complete. WRONG. I get an email two hours before my appointment, showing that my credit card was charged. What? I show up for my appointment, and the place look pretty good. Similar to other places I've gone to, hence the "average" rating for atmosphere. I give this place "good" for service variety because they seem to offer a good amount of different massages. The massage was okay. I'm guessing this experience was different for me because it's a chiropractic place. She didn't get the knots out of my shoulders and neck. I'm used to people really getting those out. Upon checking out, I told the person at the desk about me being charge and she seemed to think I wasn't charge. She took my gift card and said she'd take care of it with her manager. Today is FOUR days after the massaged and I can see that I was STILL charged. That is the reason for my overall one-star rating. I will NOT BE RETURNING.
Hi there it is our policy to pre-charge your credit card as a first time guest. You were credited and your charge released the same day as your appointment. However your bank may take a few days to process your credit. Glad you enjoyed your service and yes our health spa manager is Dr. Jon - a wonderful chiropractor. Best - Chelsea
September 19, 2013
Happy Valley Womens Spa Getaway :)
I just went to this spa for the first time and loved it. I had the Happy Valley Womens Spa Getaway which was great. It was very relaxing and my skin felt great afterwards. I'd definitely like to try some of their other services.
December 18, 2012
Dr. Jon is the best!!
I went to Lisa Robin spa primarily for chiropractic care, but got a bonus massage. Dr. Jonathon Masorti gave me the best chiropractic care I have ever received. He provided the right combination of friendly and profession, with clear demonstration of vast knowledge and was very thorough. His hands on left me feeling immediate relief, and his guidance and recommendations armed me with useful information to continue in a path toward pain free living. I will definitely return and recommend his service to anyone seeking the best in chiropractic service!!! Manly as I am, I did not get a facial or seek pampering, but I did get a massage that was both therapeutic and relaxing. I was more than satified. Thank-you Dr. Jon!!!
October 18, 2012
Beware of this place!
I read reviews and decided to try this place! I got a massage and facial. NOT WORTH IT! I wouldn't have even paid half that had I known how bad it would be! I question some of the good reviews out there and wonder if its written by members of this spa! Anyhow, the atmosphere is nothing like a traditional spa. It's an old DR office with dim lighting and candles.. It's freezing cold and the facial was nothing that I couldn't do myself at home (cleanse, scrub, mask, rinse). Definitely go look for yourself if you are on the fence! You'll find it's not a true spa!
Please disregard the reviews posted by user "KateT"" They are entirely inaccurate and NOT composed by an actual client or patient of The State College Lisa Robin Spa ~ An Integrative Medicine Lisa Robin Spa, Skin & Body Care Center In Downtown State College, Pa.. We appreciate that SpaFinder allows for public reviews of businesses to be posted; however, this is an example of an instance in which this helpful tool can be abused in a dishonest and malicious manner. Sadly, these reviews are not true and is, in fact, part of a negative review campaign from a competing spa in town. The Lisa Robin Spa & massage Center on Easterly & The Lisa Robin Spa 7 Dance Fitness Center at Toftrees are warm and cozy and staffed by wonderful and caring professionals with the highest standards for care. PLEASE VIEW THE MOVIE TOURS ON OUR WEBSITES.
May 10, 2012
I Was Amazed By The Quality of the Spa Services
I recently visited The Lisa Robin Spa & Massage Center with my husband. I took advantage of the Passport To Paradise couples retreat and stayed at the Marriott. We had a jacuzzi in our room. I added the Happy Valley Women's Spa Package deal. My facial was simply unbelievable. 2 weeks after my skin still looks better then it has in years. My husband and i both enjoyed the massage, which was performed in the same room for both of us. It was our anniversary present to each other and we truly had a very romantic day in this spa. We were offered wine and chocolate after service was completed. Staff was pleasant. atmosphere was friendly. I would strongly recommend the spa and the hotel package deal.
February 20, 2012
I would not go back.
I went to this spa awhile back and had a bad experience. The atmosphere is just not up to the standards of what I am use to at a spa. My therapist was OK, but he didn't really seem excited to be at work. The facial was nothing more than a gritty mud mask. My massage was so-so. I didn't like that someone came into the room twice during my session and the therapist had to leave to get supplies. For the same price I have had better.
Please disregard the reviews posted by user "KristenA"" They are entirely inaccurate and NOT composed by an actual client or patient of The State College Lisa Robin Spa ~ An Integrative Medicine Lisa Robin Spa, Skin & Body Care Center In Downtown State College, Pa.. We appreciate that SpaFinder allows for public reviews of businesses to be posted; however, this is an example of an instance in which this helpful tool can be abused in a dishonest and malicious manner. Sadly, these reviews are not true and is, in fact, part of a negative review campaign from a competing spa in town.
December 19, 2008
tried the rest FOUND the best!
his place looks like its out of a magazine. Ok. I have lived in State College for 4 years and have literally tried every local place for a massage and facial. Two places overcharge for what they offer, one is really dumpy, one was literally dirty and the list goes on. State College Spa was recently renovated and is absolutely the nicest spa in town. Its an actual spa. I had a 60 minute massage and not only was my girl excellent but another staff member came in and checked on me offering champagne and chocolate when it was all done. I was able to add on a facial for only $20 that day and I saw such an amazing difference in my skin I bough their brand's (Lisa Robin) whole line of Skin Care. For under $60 I got everything I need to keep my skin healthy. All I can say is go in once and you'll never go anywhere else. PS my sister just scheduled her bridal shower there!
Are you a woman who is regularly stressed? Whether you are worried about issues like money, parenting, work, travel, or romance, have you ever just wanted to get away and unwind? If you have, make an appointment at The State College Spa & Massage Center. At The State College Spa & Massage Center we are experts in Massage Therapy & are a Highmark Participating Blue Cross Blue Shield Healthcare Center. According to a 1998 article in the New England Journal of Medicine, massage therapy is estimated to be the third most prevalent type of alternative medical treatment sought by Americans---following Chiropractic and relaxation techniques. Don't think sitting at a desk all day at Penn State University is a performance activity? Think again. Neck pain, headaches, Back spasms, hip pain and thigh cramps often occur after prolonged periods of sitting at a desk or computer. Massage at the State College Spa...Ancient Therapy for a Modern World...Massage Therapy is one of the earliest methods of aiding healing and recovery and has been practiced for centuries. Its never been easier to turn to massage therapy to release tension and stress. We are HIGHMARK PARTICIPATING
Load 7 More Reviews +
Rate this Business×
Preview of your Review
SusTus Health Spa
Would you visit again?
By submitting a review you agree to our Terms & Conditions
Facilities & Amenities×