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Home > United States > Tennessee > Chattanooga > A Better You Salon & Day Spa

A Better You Salon & Day Spa

2255 Center Street - Suite 102, Chattanooga, Tennessee 37421 (map)

16 Reviews | Review This Spa 4.3125 stars of 5
  • Accepts SpaFinder Gift Certificates
    For more information contact:
    Time Out For Myself
    Phone: 800.710.1008
    Email: spavacations@timeoutformyself.com
  • A Better You Salon & Day Spa
    A Better You Salon & Day Spa
    A Better You Salon & Day Spa
    A Better You Salon & Day Spa
    • A Better You Salon & Day Spa
      A Better You Salon & Day Spa
      A Better You Salon & Day Spa
      A Better You Salon & Day Spa
Overview Treatment Menu Reviews Location

About A Better You Salon & Day Spa

A Better You Day Spa & Salon is committed to tailoring services and treatments for clients and offers facials, massages, body treatments, as well as hair and nail care. The 3,000-square-foot facility has a tan and black color palette, a guest lounge and four treatment rooms. Massages include hot stone, therapeutic, prenatal, and couple's. The 50-minute Belavi Facelift Massage uses contouring strokes and lymph drainage to increase circulation and reduce tension lines. Services are performed by trained professionals and incorporate products such as Paul Mitchell Haircare, bareMinerals makeup as well as other Bare Escentuals products, Eminence Organics and MD Formulations skin care. Brazilian waxing specialists are also on staff. Since its opening in 2005, A Better You Day Spa's mission has been to provide clients with "an oasis from the busy outside world - where health, beauty and comfort are the only concerns and clients can leave feeling, a better you."

Location

Address

2255 Center Street - Suite 102
Chattanooga, Tennessee , 37421
United States

Call: 1(423)894-0078

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Highlights

  • Spa Type
  • Day Spa

Treatment Offerings

  • Massages
  • Aromatherapy
  • Back Massage
  • Couples
  • Deep Tissue
  • Four Hands
  • Hand/Foot
  • Hot Stone
  • Mommy and Baby
  • Prenatal/Postnatal
  • Reflexology
  • Scalp
  • Swedish
  • Facials
  • Acne/Deep Cleansing
  • Anti-aging
  • Back Facial
  • Custom
  • Exfoliating
  • Fruit Acid
  • Glycolic Acid
  • Men's
  • Microdermabrasion Facials
  • Rosacea
  • Sensitive/Calming
  • Signature
  • Teen
  • Body Scrubs
  • Fruit Scrub
  • Salt Scrub
  • Sugar Scrub
  • Body Wraps
  • Herbal Wrap
  • Hair/Nail Services
  • Eyebrow and Lash Tinting
  • Hair Styling and Care
  • Makeup Instruction/Application
  • Manicures
  • Pedicures
  • Waxing

Spa Reviews

Showing 1-10 of 16 reviews | 1 2 Next
A Better You Salon & Day Spa
4.3 out of 5
Overall rating based on 16 Reviews
13 of 16 (81.25 %)
Customers would visit this spa again
Review this Spa
Go here for massages
1 of 3 People Found This Review Helpful
5.0 out of 5
By SaraW | May 30, 2010
My experience with the establishment has been nothing short of professional and relaxing. I booked a massage last week after a friend told me about their 50% off daily last minute appointments. Its a fantastic treat, especially for a singl mom like myself that can't afford to pamper themselves very often. Ellen did my massage and it was incredible. She started out with a consultation and asked me about any problem areas that needed extra concentration. I am in the service industry so my job is very repetitive and needless to say does a number on my neck and shoulders. Once Ellen had me change into a robe and go in the room, she applied hot packs to my shoulders to help start releasing the muscles. Let me just say that not only does she use great pressure but once she feels a tight muscle, she really takes her time and works it out. I was a little sore the next day(she told me I would be). But the difference has been incredible. This past week my neck and shoulders have felt so much better. And I also have to say this as well, Leah at the front desk is probably one of the sweetest people I have ever met...extremely professional and made me feel welcome and important instantly. For every mom or single mom that needs a break from reality and a place you can relax, visit this day spa. I know I will be back many times. They also have a childrens day spa as well that I plan to take my daughter too sometime. Thanks ladies!!!!!
Would you visit again? Yes
Service Quality 0 out of 5
Service Variety 0 out of 5
Atmosphere 0 out of 5
Staff Expertise 0 out of 5
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Day of Pampering
0 of 2 People Found This Review Helpful
5.0 out of 5
By GraceLynW | May 28, 2010
My boss surprised me with an afternoon of pampering at A Better You. It was such a relaxing day. I started off with an ABU signature facial. They have their own skin care line called Elocin which I absolutely love. The Citrus Enzyme Cleanser made my face look so fresh and radiant. The Orange Green Tea Microderm scrub is very fine and it gently but effectively buffed away the congestion in my skin. I couldn't believe how smooth my skin felt. I wasn't even concerned that I went to the store afterwards without any makeup because my skin looked so good! All the products feel and smell wonderful. I was able to purchase a starter kit so I could keep my radiant look. I truly believe this is the best skin care I have ever used from store brand, department store, Informerical products etc. Next I had a body scrub and massage. I about fell asleep on the table and my skin felt so silky afterwards. Then I finished my spa day with a spa pedicure. All the girls were so nice and friendly. I hope my boss pampers me again.....real soon.
Would you visit again? Yes
Service Quality 0 out of 5
Service Variety 0 out of 5
Atmosphere 0 out of 5
Staff Expertise 0 out of 5
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Mother's Day ruined by A Better You Day Spa!!
2 of 4 People Found This Review Helpful
1.0 out of 5
By SaraN | May 25, 2010
This past Mother's Day my three wonderful children saved their hard earned money and decided to purchase me a $50.00 gift card for A Better You Day Spa located in Chatanooga TN. They were so excited when presenting me this gift with the notion that I would get some much deserved pampering. I thought this was such a great gift and was impressed with the notion that my children had gifted me with something so thoughtful. My children paid cash for the $50.00 gift card. After looking forward to being pampered a bit for three weeks, I called A Better You Day Spa and booked an appointment. They were offering an internet special on Facebook and I mentioned this when booking my appointment. Approximatly one hour before my appointment the manager from A Better You Day Spa called be back and told me that I could not use my gift card with any spa specials. I was dumfounded to say the least because I have never heard of any buisness or company treating a gift card as anything other than cash. If I were to pay for the spa special with cash, check, or credit card that would have been fine. However to my dismay the gift card that my children paid cash for was not considered money according to the manager. Needless to say I was upset and tried to explain my posistion to the manger on the phone that the only difference in me paying with cash for my spa services and paying with a gift card is that for three weeks the spa was earning interest on my children's money. The offer posted on Facebook did not note any restrictions, nor were there any restrictions noted on my gift card. The manager refused to make it right and I canceled my appointment. I have attemepted to call and speak to the owner of A Better You Day Spa but according to the ladies that answer the telephone they do not know who the manager or owner is. I have left multiple messages for the managment and they refuse to return my phone calls. I have been left angry and stressed by this whole situation, not exactly the way you should feel about a SPA!
Would you visit again? No
Service Quality 1 out of 5
Service Variety 1 out of 5
Atmosphere 3 out of 5
Staff Expertise 1 out of 5
Response from A Better You Salon & Day Spa

On behalf of A Better You management and staff, we are sorry to hear that you were not happy with the customer service you received. Please accept our sincerest apology for any trouble or inconvenience. Our daily 50% off last minute appointments are available by following us on Facebook or signing up on the email list. The policies for this special are listed below and you may find these located on our website, daily emails, Facebook and posted in our reception area. ABU specials are not valid in combination with other discounts, offers or coupons. Gift cards and pre-paid appointments may not be purchased or used in conjuction with any special offer, discount or coupon. Other restrictions may apply.

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Great Waxing-Great Service
4 of 16 People Found This Review Helpful
5.0 out of 5
By JenniferB | April 23, 2010
I always enjoy my experience at A Better You. All of the emloyees are always friendly, making sure I am well taken care of. Talitha always delivers great consistent service, I don't have one complaint from the many times I have visited the Spa. I have received the Brazilian Waxing, Full leg waxing, and underarm waxing-and I have loved them all.(I don't have to shave for at least 2.5 weeks!!!!) She is thorough and if i ever have any questions I know I can visit the website or call the Spa directly, but I never find a need to do so. I have not had the fortunate experience of trying out the many other services offered at A Better You, but I hope to be able to spend a lot more time there after the end of the semester. It is a relaxing place to be, and a great place for a girls day out. I will continue to tell my friends about this Spa and all of its WONDERFUL benefits:) THANK YOU LADIES FOR YOUR WONDERFUL CUSTOMER SERVICE AND FOR YOUR WONDERFUL WORK!!!!!!!!!!!
Would you visit again? Yes
Service Quality 5 out of 5
Service Variety 5 out of 5
Atmosphere 5 out of 5
Staff Expertise 5 out of 5
Response from A Better You Salon & Day Spa

We are so happy to hear that you have enjoyed the services at A Better You. Thank you so much for the kind remarks and we look forward to providing a great spa experience for you.

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Excellent Massage
5 of 14 People Found This Review Helpful
5.0 out of 5
By JoanneK | April 23, 2010
I have to thank this spa for the wonderful first time experience with a massage that I had this past week. I have never had a massage before and when I called, the young lady on the phone was so sweet and took the time to go over the different massges available. I told her how nervous I was and she assured me that I would love the massage and boy was she right. I am for sure hooked now. The whole place is great, everyone is friendly and really makes you feel welcome. I believe the young ladys name was Ellen and she did an amazing job. My job requires sitting at a desk all day at the computer, slumped over in that not so great for your back position. Anyway, my neck and shoulders were a mess, but since the massage I feel a million times better. I've also gone several times in the past for brow waxing with Taitha, she is fantastic at shaping brows. Highly recommend her. Thanks again lady's and you've won me over for good.
Would you visit again? Yes
Service Quality 5 out of 5
Service Variety 5 out of 5
Atmosphere 5 out of 5
Staff Expertise 5 out of 5
Response from A Better You Salon & Day Spa

We are so happy to hear that you have enjoyed the services at A Better You. Thank you so much for the kind remarks and we look forward to providing a great spa experience for you.

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I will NEVER go back
3 of 14 People Found This Review Helpful
1.0 out of 5
By GabrielleW | April 21, 2010
I went to A Better You Salon and Spa today to receive a brazilian wax and a full leg waxing. I arrived 20 minutes early, because I was told to arrive 10 minutes early and ended up waiting 10 minutes past my appointment time. While the girl who did the waxing was very nice and did a great job making me feel comfortable while she waxed my oh so private region, she did a terrible job with the actual waxing. The brazilian wasn't done too poorly, my only complaint about it, is the strip she left is very much not centered and make the whole job look bad. Oh, and the wax was so hot on my area down there I almost cried, it was a hundred times worse then the actual waxing. The leg waxing though was absolutely HORRIBLE. When I got home I noticed numerous patches and even a huge strip of hair, she completely missed. And what she did wax is prickly, no smoother than if I had shaved days ago. I had to come home and pluck hairs with tweezers and spend even more money on a home wax kit so I could wax the huge patches she missed. This isn't my first bad experience with them either. Many years ago I went there to get a black streak removed from my hair, only to leave a hundred dollars shorter with a black streak still in my hair. The stylist "claimed" it would fade out in a day or two. I ended up going to another salon a week later and paying another hundred dollars to have them take it out, which they did with complete ease (Magic Hand's Salon=best hair salon I've ever been too, they're wonderful). Anyways, I decided to give A Better You another chance, hoping that a different service with a different person would be a better experience, but obviously I had no such luck. I WILL NEVER EVER GO BACK. And I wouldn't recommend them to anyone.
Would you visit again? No
Service Quality 0 out of 5
Service Variety 0 out of 5
Atmosphere 0 out of 5
Staff Expertise 0 out of 5
Response from A Better You Salon & Day Spa

On behalf of A Better You management and staff, we are sorry to hear that you were not happy with the spa services you received. Please accept our sincerest apology for any trouble or inconvenience. We take customer service very seriously and we highly appreciate your feedback as it will assist us in improving our level of service. We would like to thank you for your thoughts by offering you a complimentary salon or spa service. Please free to contact one of our managers to schedule an appointment. It's our goal to retain you as a satisfied customer and we hope to have the opportunity to serve you again in the near future. Thank you

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Wonderful Massage!!
18 of 34 People Found This Review Helpful
5.0 out of 5
By ShelliF | March 18, 2010
My husband bought me a gift certificate for here for Valentines Day. I have fibromyalgia, so I have a lot of pain, that's mostly concentrated in my back & shoulders. The massage therapist knew about fibromyalgia, made sure I was comfortable with the pressure she was using, and she was able to 'release' or break up a few of the trigger points, or knots that I had in my back & shoulders. I've been back several times since, and each time my massage has been wonderful! I had to wait one time, the therapist was running late, but I was offered a glass of wine while I waited, and I sat & read a magazine, and the wait wasn't long at all. I've recommended this spa to several of my friends. They have my business...it's hard to find good massage therapists when you're dealing with fibromyalgia! :)
Would you visit again? Yes
Service Quality 5 out of 5
Service Variety 5 out of 5
Atmosphere 4 out of 5
Staff Expertise 5 out of 5
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Relaxing Experience
15 of 40 People Found This Review Helpful
5.0 out of 5
By DannyJ | March 5, 2010
I found this place online looking for bare escentuals makeup about a year ago and have been purchasing from them ever since. The ladies are always friendly and professional...willing to help wth the makeup if you need to try something on. I never really paid attention to the services side until one day after a stressful day at work, I stopped in to buy makeup and the young lady at the desk suggested I get a massage and gave me a brochure. Later on I got on their website and looked around at the different services and decided to just treat myself to an all day event. I'm telling you, these girls are awesome. I ended up getting a massage, facial, bodyglow, pedicure and manicure...I felt like a new woman when I left. I plan on becoming a regular. Being a full time working mom with a pre-teen I need all the relaxation I can get. Thanks girls, your a lifesaver and you've got a client for life.
Would you visit again? Yes
Service Quality 5 out of 5
Service Variety 5 out of 5
Atmosphere 5 out of 5
Staff Expertise 5 out of 5
Response from A Better You Salon & Day Spa

We are so happy to hear that you have enjoyed the services at A Better You. Thank you so much for the kind remarks and we look forward to providing a great spa experience for you.

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GREAT EXPERIENCE... EVERY TIME!
27 of 61 People Found This Review Helpful
5.0 out of 5
By janicej | February 8, 2010
I just had to write to let you know how pleased I am with my spa experience. I have now been a customer for a year and have always had such an amazing experience. Your staff is professional, your service and knowledge is high quality and the atmosphere is comfortable. Thank you for putting the customer first.
Would you visit again? Yes
Service Quality 5 out of 5
Service Variety 5 out of 5
Atmosphere 5 out of 5
Staff Expertise 5 out of 5
Response from A Better You Salon & Day Spa

We are so happy to hear that you have enjoyed the services at A Better You. Thank you so much for the kind remarks and we look forward to providing a great spa experience for you.

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Highly Disappointed..
26 of 57 People Found This Review Helpful
2.0 out of 5
By AshleyB | February 8, 2010
My husband and I just went here for a couples massage and body glow. I booked it to surprise my husband and was mortified that this was where I chose. We typically go to spas in Knoxville; so after reading the reviews I chose this spa for our day in Chattanooga. It is NOTHING like what we have experienced in the past. If you are looking for a pampering, it's not here. We were offered a drink upon entering, that we never got it. They ask that you arrive 10 minutes before your appt. We still ended up waiting for about 20 minutes! There is one shower, and it was in the room we got the massages. We were going out to dinner afterward; so of course, I didn't want to have oily hair. Luckily, I asked if there was shampoo in the shower. They didn't have anything in there! After asking, the lady did bring me a very small sample shampoo and conditioner. The poor people behind us had to wait for their massage longer because we had to take a shower and get out of the room before they could replace the linens and get them changed. It's very poorly organized. The facility wasn't very clean either. We saw a pile of dust on the top of a shelf near the shower. The customer service is very lacking. Neither one of the ladies that worked on us asked about problem areas or even checked on the pressure. We were never offerred water afterward (most places encourage hydration). I will never be back to this place. The reviews written all seem a little shady because they are nothing like what we experienced. All 5 star and with an exclamation point at the end of the subject? Yes, I believe it is written by non-customers. Don't believe them....
Would you visit again? No
Service Quality 1 out of 5
Service Variety 3 out of 5
Atmosphere 1 out of 5
Staff Expertise 1 out of 5
Response from A Better You Salon & Day Spa

On behalf of A Better You management and staff, we are sorry to hear that you were not happy with the spa services you received. Please accept our sincerest apology for any trouble or inconvenience. We take customer service very seriously and we highly appreciate your feedback as it will assist us in improving our level of service. We would like to thank you for your thoughts by offering you a complimentary salon or spa service. Please free to contact one of our managers to schedule an appointment. It's our goal to retain you as a satisfied customer and we hope to have the opportunity to serve you again in the near future. Thank you.

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Showing 1-10 of 16 reviews | 1 2 Next
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Address & Contact Info

  • A Better You Salon & Day Spa
    2255 Center Street - Suite 102
    Chattanooga, Tennessee 37421
    United States
  • Phone: 1(423)894-0078
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For more information call 1(423)894-0078 or visit www.abetteryouspasal…
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Reviews

Best Review

Go here for massages

5.0 out of 5
By SaraW | May 30, 2010

My experience with the establishment has been nothing short of professional and … Read More

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