Customer Reviews (5)
October 24, 2010
I had a scheduled a hair trim and new color dye at canela spa in the bronx. The customer service that i received from the stylist and her assistants was great especially since i had to bring my one year old daughter to the salon with me. But despite that I had TWO major issues with this salon, which was that my new color came out unevenly, and their solution to this was for me to set up another appointment for a wash and set (which i would have to pay for) and they will correct my color then. The other major issue is that I was originally quoted a price two weeks ago ($85) for all the services that i needed, and when it came time to pay my bill was $100 and i DID NOT get all services that I needed all i got was my hair dyed (and that came out wrong). Also lady at the counter could not find my gift card and told me that it was invalid. After i insisted that i had never used my gift card and to continue looking (for 10mins) then she suddenly found my gift card number and at that moment informed me since i have had my $44 gift card for over a year that the balance had been reduced to $34. I left the salon feeling hood winked, i dont think i will ever return.
May 5, 2010
My husband and I had the Couples Nirvana. we were celebrating our 20th yr wedding anniversary. I had Delfine, and my husband had Kawana. My husband feel asleep. This was his first experience at a spa. He loved it. they were both very good. We enjoyed ourselves and left refreshed and ready for the rest of our day. I would go again. Next thim for the facial & fot massage as well. KLJ-
September 8, 2009
Very good massage... average manicure.. Great hairdressers.
Loved the massage.. Delfin's massage was soo good I fell asleep. I highly reccomend it. Manicure and pedicure was nothing to write home about. The hairdressers are top notch.. their best asset. The spa is small but cozy.
May 3, 2009
Horrible for waxing eyebrows here!!!
Today I went to do my eyebrows for $10 at Canela Spa, when I got home and saw my eyebrows in the mirror for the first time that is when I noticed the terrible job they did and I tried to fix them. I have been to other places that have done a much better job for 1/2 the price. Even I could have done a better job.
May 28, 2008
Great Hair Services
It's very hard to find a good hair dresser for my curly locks but this place was my life saver. The hair dresser suggested the perfect hair treatment that left my lock soft and shiny. I loved the end results! I enjoy every moment of my visit. I would definitely be a returning customer.
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