Visiting a Hospital-of-the-Future (Spa in Next Phase)

7 thoughts on “Visiting a Hospital-of-the-Future (Spa in Next Phase)

  1. Andrey


    Is there a waiting list to get in? (you mention it at the end).

    It is amazing that people invest and build hospitals when average hospital is losing money.
    My recollection from my last hospital visit when my daughter was sick – intensive care was really great. General hospital – not so much. The main difference? Quality of people working there

  2. Anonymous

    The closest thing to a medical spa in Santa Monica is Tikkun Holistic Spa. They provide spa services which include a healing physical environment (far infra-red heated rooms constructed of healing minerals), alternative health practitioners, detoxification programs, as well as effective therapeutic massage techniques. The program in under the direction of my husband,Charles Schwarz MD, Orthopedic Surgeon and Holistic Medical practitioner.

  3. A medical doctor.

    I think you’re wrong, and here’s why…

    It’s been interesting to read the spa industry press over the past year. After initially denying the recession was going to impact upon Spa-World (we’re about de-stressing… people will always need to de-stress in a recession…) there’s been a gradual albeit begrudging acceptance that spas have been hit, and hit hard.

    This is good. An industry shake up was long overdue. For too long, the spa industry press has been offering excessive column inches to those who verged on the fraudulent in the claims they made for many of their therapies. The few who cried out at conferences for an evidence base relating to spa therapies were derided as ‘ill-informed’ or ‘too technical’. And now, as potential clients clamour for information about precisely what health benefits they’re going to receive from their $80 massage, the industry press is making noises about developing ‘an evidence base’ and beginning to dismiss the more esoteric spa treatments as ‘not serious’. It’s all rather gratifying. But let’s not spend too long saying ‘I told you so’, let’s move onwards…

    Spa has two strengths, strengths which industry experts have chosen to ignore. Firstly, a good solely-papering spa works, and it works well. To be successful it simply has to be very high-end and without comparable competition in the immediate vicinity. Potential spa owners have to learn that placing two high-end spas close together doesn’t increase their market, it just dilutes the market share for each spa by 50%. It’s so stupid it’s almost actionable, and people who behave in this manner should be ridiculed and marginalised by the industry.

    Secondly, spa can be neatly aligned with preventive medicine. Note I didn’t say ‘aligned with medical tourism’. Spa and medical tourism are apples and turnips, not a natural combination. Medical tourism has its place, and that place is not alongside spa, yet there is evidence of a worrying trend amongst spa luminaries to encourage this inappropriate link. Spas’ natural bedfellow is preventive medicine, and its amazing that so few industry experts seems to have noticed this.

    Litigation is the elephant in the massage room of spas based in medical tourism facilities. At present, clients who experience what they consider to be a poor or damaging spa treatment have very little opportunity to seek redress through the legal systems in Southeast Asia, but that will change. Spas who are unable to offer a robust defence of their therapies or staff training and monitoring protocols will find themselves open to expensive claims, especially if they’re selling themselves as part of the medical tourism industry. Clients in this field are backed by the considerable power of international medical insurance companies and if things go wrong, sue they will.

    The requirement for professional indemnity insurance for spa therapist and spa operators may be some way in the distance, but it’s getting nearer by the day. And with it will come true professionalization of the industry, not a moment too soon.

    Aligning spa with preventive medicine makes complete sense. It supports those elements medicine wishes to remove from the drug regime – relaxation and stress management – and it offers the opportunity to support a healthy dietary and exercise regime by providing treatments which assist with weight management, improve flexibility, provide post-workout massage, and generally make individuals more aware of, and bring about improvements in, their self image.

    ‘The times’ as Mr Dylan so memorably put it, ‘are a-changing’

    -A medical doctor.

  4. Catharina Kiaha

    Dear Medical Doctor,
    who exactly is wrong?  I am not sure I understand  based on your comments. 
    Yes, I agree, there is a place for high end "get-away relaxation", or even low-end fluff and buff,  however,  too much fluff , buff, hype and love for the big bucks is spoiling the pond. "Spa" has been devalued as a simple amenity or cheap quick fix …, how sad.
    True, preventive medicine and "real" spa is logical,  an ancient Yin and Yang, makes perfect sense.  
    Born and raised in Germany, with it's "Kur's", prescribed by physicians and practiced by degreed  therapists, preventive and rehabilitative therapy is "normal" to me …
    Quality, results and genuine care will prevail in the new economy. Awareness that one has to take responsibility, be pro-active and start their own "preventive health and wellness" program will permeate the american culture.  True "Spa Culture" –  going to the waters – has become a mere slogan and profit center, a "drive through"  – wham bam thank you Mam phenomenon.".   "Results oriented" treatments with highly trained, passionate individual practitioners and dedicated professionals, however, will prevail in the long run and reshape, recapture the "spa profession". Consumers who are able to enjoy the services at high end luxury spa resorts will ask for no less.
    Yes, the times they are a changing, and it is about time …

  5. Rita Lie

    I think it’s brilliant, to have new ways to think about hospitals of the future. As a client, it’s been almost ten years for my sister to live with a diagnosis of myasthenia gravis, she receives treatments from conventional to alternative medicine in high-end hospitals to small private clinics offering traditional medicine (include medical tourism). Her condition brings awareness to the whole family and now been studying integrative Western and Chinese medicine myself, who goes to spa and do pilates regularly, I truly believe lifestyle management is the future of health care and integration of spa (the atmosphere, holistic approach), medicine (science & technology) and hospitality (people skills, quality service) offer a wonderful environment to promote it. The point is to improve through practical application and get better, one thing at a time. I agree with Catharina, it is about time, perhaps an evolution of healthcare industry? :)

  6. Pingback:The Hospital of the Future is more like a Hotel | The Psychology of Wellbeing

  7. gcandles

    I’m currently admitted into a hospital here in San Antonio. I really don’t believe that the care varies all that much from hospital to hospital, so I’m not so easily impressed by the grandeur of “new” in a hospital, but rather the seriousness put forth into the elements of life and death. I came across this article today because this is my fifth day here in the hospital and all I can think about now is the comfort of a spa. I can only wish there was a spa here in this hospital that perhaps spa services could provide the comfort that’s needed at a time like this.


Leave a Reply

Your email address will not be published. Required fields are marked *