Dear SpaFinder Partner,
We’d like to inform you of a recent change in our partner redemption payment policy. Consistent with our ongoing efforts to be an environmentally responsible company, SpaFinder is seeking to phase out the issuance of paper checks for gift card and certificate redemptions. Instead, we are hoping to transition all of our spas into our ACH or Direct Deposit payment program.
Not only will this allow us to significantly reduce paper usage, but it has the added benefit of allowing us to redeem your gift certificates and gift cards faster! By switching to ACH/Direct Deposit you will receive your redemption payment in considerably shorter time than you would with standard mail.
This new policy will take effect on January 1, 2010. In order to make sure that we have all the necessary information before that date, please click here to fill out the Direct Deposit form and submit a voided check.
We understand if some of our partners might still prefer to receive their redemption payments by paper check. We are happy to do this, however there will be a $15 handling and processing fee for all redemption checks.
We hope you will make the change to ACH/Direct Deposit before January 1, in order to avoid any additional charges and get your payments faster. If you are already enrolled in the direct deposit payment program, no action is required. If you do not remember your spa id #, you can find it in the memo area of your redemption check or call our customer service department at 212-716-1197.
Please note, the enclosed check needs to reflect the name of the business registered with SpaFinder. Payments cannot be issued to personal accounts unless spa name is registered as a DBA. Please fax the form and the business check to 646-736-0123.
Once again, thank you for taking the time to read this message regarding redemption payment policy and most importantly, thank you for your continued partnership with SpaFinder. As always, we remain committed to driving more business to your spa and are continually looking for ways to enhance and better our partnership with you.
Warm regards,
John Garry
Controller
212-716-1197
partners@spafinder.com
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