Business reviews by user
1 Reviews by SpaJunkie12981
Urban Retreat Massage & Day Spas
RIP-OFF!!!
May 13, 2007
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5 of 9 people found this review helpful
What a horrid experience. The people misquoted both me and my mother two separate times. 1st mistake: I went in for a massage and the person who answered the phone quoted $100 for a COMBO massage (1hr deep tissue, 1hr Swedish) when it's supposed to be $110 (brochure says "prices subject to change w/o notice, but not after you've been QUOTED ON THE PHONE!!!). 2nd mistake: The person who answered the phone put me down for a 2 hr DEEP TISSUE instead of a COMBO massage. Strike 3: The massage therapist performed the 2 hr Deep Tissue massage and said that she charges $200 which is also the incorrect price for the deep tissue massage which says $125 in the brochure. So, basically, they quote you a lower price and try to guilt trip you into paying more. WHAT A RIP-OFF!!!! I must say that the rooms are nicely decorated and I rcvd a great massage. The actual session was very good, but not worth the trouble of the BAD BUSINESS.
I would visit this business again? No