Business reviews by user

1 Reviews by trishnan79

SIA Spa

Massage fine, but desk service could improve August 13, 2007 | 5 of 12 people found this review helpful

SIA Spa
Overall rating based on: 6 of 7 (85.71 %) Customers would visit this business again
Service Quality
2 of 5
Service Variety
4 of 5
Atmosphere
2 of 5
Staff Expertise
4 of 5

I really enjoyed the passage to India package. The massage therapist was very thoughtful and skilled. However, I was not impressed with the general service at the Sia Spa. I had scheduled a pedicure after my massage. The staff had no record of my reservation. I had just made the reservation on Friday and my appointment was the following Monday. This seems odd since the staff I spoke with when I made the reservation discussed how she would give me 15 minutes to shower and change after the massage and before the pedicure. The staff offered to schedule a pedicure on another day when they could not locate my reservation, but I declined since I have no plans of returning.

When I had questions, the staff was not to be found. The staff was general inaccessible during my visit. After finding no staff manning the back area, I went out to the front desk and found the staff chatting in a back room behind the desk and had to wait several minutes before they came out. I don't think this spa is the best place for a spa newcomer, but could be fine for a seasoned spa connoisseur.

I would visit this business again? No