Business reviews by user
1 Reviews by sandytoes
A New Spirit Wellness Center & Spa
Unbelievably disappointing!!!
April 30, 2008
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45 of 82 people found this review helpful
Well for starters. The pictures you see on the website is not even the actual spa. Total false advertising there. I decided to give it a shot cause it was close to the hotel I was staying at. When I walked in it smelled of rotten fish food due to the foul fish tank that greets you as you enter the reception room. I almost tripped over all the shoes as I walked in and all around there were these dried up deceased house plants that were in dire need of being composed. I was greeted by who I was told was the owner. She looked like she had just been to the gym and hadn't brushed her hair in a week. Not to mention the slue of all her sports drinks and junk all over the desk. I was booked for a hour and a half massage and salt rub exfoliation and she said I was only on the books for a one hour and made me out to be a liar. What about the customers always right policy? The massage therapist was wonderful and I had no complaints there. After my massage the owner offered me a complimentary foot detox bath. It pulls out toxins from your body out your feet into a tub of water. Well she sets me up right in front of the waiting room for all to see. No privacy or consideration was shown to me. To top it all off she pours my nasty toxic water into the toilet that everyone uses. How disgusting is that! I can't believe I actually used it earlier. If I had know they pour and splash waste all over it all day I wouldn't have stepped foot in there. Over all the place is low class and a sorry excuse for a spa. Apparently they have these floats tanks but judging by the sanitation of the place I rather take a dip in the East River. Bottom line.......don't waste your time and money here. I travel all over the country and get spa treatments. A New Spirit tops the list of the worst spas I've been to. If you could even call it one.
I would visit this business again? No