Business reviews by user
1 Reviews by Donny
5th trip to my favorite place June 12, 2008 | 66 of 133 people found this review helpful
I just returned from my 5th trip to lovely Sundara. As usual, everything was for the most part amazing.
My partner and I stayed at the Kalihari resort for a night, and then had reservations at a little known resort outside of town. When we arrived at said resort, we were extremely uncomfortable with the surroundings, and thankfully were able to cancel without any hassle. We were then planning on going into and staying in Chicago, but decided to stop at Sundara to see if they had anything availiable. Boy did they. We got a room for 2 nights for only $180 a night, which by the way was the same price of staying at Kalihari! We felt like theives!
We've stayed in most of the rooms, but this time were in there smallest suite. The only thing missing was the whirlpool tub, but we didn't mind that at all. The purifying bath ritual is still my favorite part of Sundara. If I could wake up to that every morning I'd be a very happy and healthy person. We both recieved massages that as usual were incredible. The heated outdoor pool was equally amazing. We are normally at Sundara in the winter so we don't spend to much time outside.
Our two nights were going so well we asked to extend our stay an extra night, which was accomated very easily, and at the same price of our other 2 nights.
Being a guest throuout the years at Sundara we've seen a few things change for the better. The customer service, which can be hit or miss, seems to be improving rapidly. Also, the addition of the free breakfast in the Radiance Rotunda is an amazing touch that we both adored. Also, the new sandles they provide are a lot more comfortable then the old ones.
The improved customer service really showed thru during some extremely severe weather. We recieved a call in our room letting us know about the approaching storm, and shortly after that we got another call asking us to come down stairs into hallway due to a tornado warning in the area. Though cramped and uncomfortable, the staff were extremely comforting and were constantly updated us on what was going on. When the power went out they were there immediately with flashlights, and made the unpleasant experience as pleasant as possible. About 5 hours later we had another tornado warning, and again the staff was amazing.
Any negatives? Just one. My room key had to be reactivated several times. Still not sure what was going on with that.
Overall, I am a true life-long lover of Sundara. This was very evident when I heard on the national news what happened at Lake Delton, and my first thought was hoping that Sundara wasn't affected. So, if you are nearby and want a place to relax, look no further then Sundara! You'll thank me.I would visit this business again? Yes