Business reviews by user

1 Reviews by JennW

Overall rating based on: 6 of 9 (66.67 %) Customers would visit this business again

celebration of a girlfriend and my birthdays, our husbands treated us

to a day at the spa (which was much needed since we have both given

birth recently). We searched out this particular spa because it had a

vichey shower.

We opted for a hot stone massage, as well as the body scrub with the

vichey shower, and my friend also was going to get a facial. When

setting up the appointments, we asked if all treatments were safe for

nursing mothers and were told yes. I also asked if there was a

sauna/steam/hot tub, that I could use while my friend received her

facial and the receptionist said there was, just ask when you wanted it

turned on. She never mentioned that there was a fee for using these

facilities, which are free with treatments in most spas.

After receiving the body scrub, I was instructed to clean off in the

hot tub. When I asked when I was going to receive the vichey shower, I

was informed that I would not be (my friend did though). I was very

disappointed since that was the very reason that we went to this

paticular spa.

Next up was the massage...it was suppose to be a hot stone massage, but

I was only scheduled for a Swedish massage. An error that was made by

the receptionist.

I spent the next hour trying to communicate with several people (only

the pedicurist spoke good English) only to then be told that should not

receive a hot stone treatment because I was only 7 weeks postpartum (a

question that was originally asked when the appointments were set up).

After contemplating leaving without the massage, I decided to go ahead

and let Natasha give me a massage, and she was awesome. She was the

only thing that saved the day, and made me give the two stars instead

of one.

In the end they gave me the use of the sauna free, which I wasn't

planning to pay for anyways (she told me that it would have cost me $25

for 15 minutes-yikes). They also gave my friend and I a $10 gift card

to come back. That was the most insulting part of it all! What was

supposed to be a beautiful, relaxing day, without my kids, turned into

a long stressful, expensive day, which should be worth a lot more than

$10 and 15 minutes in the sauna!

Trust me, your money will be better spent somewhere else.

I would visit this business again? No