Business reviews by user
1 Reviews by CincySpaVitae
Read this please..Sia is so close yet so far away! February 1, 2009 | 8 of 15 people found this review helpful
I have gone to this spa many times and even purchased gift certificates for friends over the past two years or so (?)...all due to one massage therapist...I have tried the others but she was the best! Read on, please!!!
Sia is a wonderful experience once you get past the front desk. The staff who books appointments and who supposedly help to make stressed people less stressed are not good at what they should be doing. Booking an appointment is easy...dealing with them when there are errors is not so easy and can ruin your experience entirely. They are cranky. They
do not understand that the customer (of course you are stressed, isn't that why you are getting massage and other services??) is "right"...you are leaning on them to help you feel some kind of relief and they simply add to your problems if their calendar doesn't match yours.
Furthermore, the people who can afford their services are
professionals...yes, we deal with the public every day and we know how to speak respectfully.... Time has come for Sia staff to rise to a new level...please!
That said, I heartily suggest the massage therapist Ailin (spelling?).
She is Asian and knows, oh so well, the fine art of massage. She is incredible and very positive, so polite and very caring. Her technique is absolutely superb. I have had massages all over the world and her massage is one of the best. I highly recommend her.
Facials are okay.... I listened to too much chatter...I am not against this...I just wanted to relax and not think.... I did not want to hear stories about other clients. I wanted my skin
to be hydrated, cleaned and massaged for circulation...I did not want to hear about products or anything at all. I guess, yes, it was all about me...after all...I'm paying for this so it should be about me shouldn't it?
I would avoid the pedicures and manicures as they are dull. The environment is exceptionally clean, however. The cost is very high for such dull, non-enthusiastic service that...although, again, sometimes the extra cost is worthwhile if the place is hygienic. There are other places in Cincinnati area that are
far better than this place for pedicures and nail services.
Sia is going to have to stand out and shine...hopefully adding interesting massage or nail colors, oils, callous removal that is legal...whatever!!...in order to move into a real spa type of atmosphere...so close...yes but so far away from...they have the promises but they don't quite deliver....
The very BEST EXPERIENCE one can have, if you are stressed........,is to go and have a massage...the 90 minute kind.........
Then take in the steam room, yes, do go in and hang out (try to find anyone to explain how to use the timer...or it will get unbearably hot...for those who love this, you'll be in the clouds!...) and soak this steam up after an incredible massage with Ailin..............then, take a shower (nice clean facilities with nice soaps...the shower is easy and instant access from the heat of the steam room...........
and this is the reason why I go back to Sia as I can afford to...... following the Ailin massage, and the steam bath and you will leave feeling absolutely free from stress...oooh, so fine! ... so stress free that you might need someone to drive you home....
.............................but would that front desk call a cab without
fussing around?????? I've no confidence there with them about anything.....a sorry sight.
COST: The money for the massage, steam room, a shower is so very much worthwhile....it is 5-star plus...yes I have gone to some of the finest spas and in this particular area, this SIA spa ranks....the massage service/steam room/shower routine I have described is one that I have taken multiple times and it is always exactly the same each time...this is rare...typically services vary in quality...this is always superb.
However, this will only happen if you don't have to deal with
a front desk that has no clue how to handle the general public. It is a sad affair and they must turn off so many people...however, if you are patient enough to go beyond this, the rewards from the massage and steam room is rather like visiting heaven.
Peace!I would visit this business again? Yes