Business reviews by user

1 Reviews by Toz1

Essential Essence Salon & Day Spa

very bad make up February 4, 2009 | 48 of 89 people found this review helpful

Overall rating based on: 9 of 11 (81.82 %) Customers would visit this business again

I do not recommend this salon for any special event. Very poor make up. Very expensive. Good waxing but surprise you with high prices.

I would visit this business again? No

Show Reply on Review

Reply on Essential Essence Salon & Day Spa Hide

Dear Toz1, I do recall speaking to you and making your appointments. I also was one of the service providers that performed the waxing service for you that day. I was under the impression that I explained the different levels of service as far as the trail makeup applications and our bikini waxing services. When performing your trail makeup service you requested more than was included in the service price point you choose. The service provider informed you of the price difference and you opted not to receive your additional upgrade request. When I performed your waxing service you decided to receive more than a basic bikini waxing. At that time I also explained that you were requesting more than a basic bikini waxing and you opted to receive the upgraded service. If there was a communication bearer that day I do apologize that we did not provide clear enough service fee explanations for your understanding. Because we strive to provide optimal guest service, please contact us with any suggestions on how we could have or could communicate more effectively. 301-317-9333 Thank you

By avaessence@yahoo.com| August 27, 2009