Business reviews by user
1 Reviews by Spagal1616
Coldwater Creek, The Spa in Belmar
Not very relaxing
April 8, 2009
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39 of 74 people found this review helpful
I came in for a massage, facial, and pedicure. The front desk took forever in checking me in and the girls all seemed very young and inexperienced. The locker room was a mess and they didn't have the size robe I needed so I had to wear one that was huge and almost weighed me down. I enjoyed the relaxation room and my foot soak and tea. The therapists all pushed the products way too forcefully. I don't like being talked to about the products constantly. Then when I arrived to the front desk to check out, there was a bag waiting for me with all of the products. I felt obligated to buy it and somewhat angry as I saw another therapist stuffing a bag and placing it upfront. It didn't help me relax at all. I felt like I was one in a million to walk through and have a service, not a valued customer. Maybe I was there on an off day but I felt like the staff never made real eye contact with me or answered my questions without pushing product. The services were fine, not mind blowing. The cost was not worth it after the customer service I received.
I would visit this business again? No